Audi Cary
Cary, NC
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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I recently had the pleasure of purchasing my first Audi from Johnnie and I couldn't be happier with the experience. From the moment I walked into the dealership, Johnnie made me feel welcomed and valued from Johnnie and I couldn't be happier with the experience. From the moment I walked into the dealership, Johnnie made me feel welcomed and valued. He was incredibly knowledgeable and took the time to understand my needs and preferences. Johnnie's professionalism and patience were evident throughout the entire process. He answered all of my questions thoroughly and never made me feel rushed or pressured. His friendly demeanor and genuine interest in helping me find the perfect car made the experience enjoyable and stress-free. Thanks to Johnnie, I was able to drive away in a car that I absolutely love. I highly recommend him to anyone in the market for a new vehicle. More
Prince was absolutely amazing! He went over and beyond to help me find the car I wanted. He was very friendly, knowledgeable, and extremely helpful. Thank you for everything you di He went over and beyond to help me find the car I wanted. He was very friendly, knowledgeable, and extremely helpful. Thank you for everything you did you make my car buying experience enjoyable! More
The car we like, the dealer and service experience was horrible. I bought a used SQ5 a couple of weeks ago. Our sales rep was good but our finance guy was a bit pushy. When we refused to add any protectio horrible. I bought a used SQ5 a couple of weeks ago. Our sales rep was good but our finance guy was a bit pushy. When we refused to add any protection plans he got very defensive and then turned cold. Fast forward 2 weeks later and our MMI goes on the blink. I brought it to the dealership yesterday to utilize the 30 day/1000 mile guarantee I was given with the car only to be told no no, that was meant for powertrain only even after being told we were completely covered for that period. I would have to cover the full $4100 replacement for the MMI myself. No good faith we will help you out some or meet you I. The middle. We walked out the door and will never return to ANY Leith dealership. They do not care about their customer, they do not care about service they only care about the dollar. I have worked with shady side of the road used car dealers who were more honest. Stay away from Audi Cary. More
Great experience! I bought a used Ford truck. Ended up having an unforeseen problem. They took the truck to Leith Ford in Wendell. The job that needed to be done would I bought a used Ford truck. Ended up having an unforeseen problem. They took the truck to Leith Ford in Wendell. The job that needed to be done would have cost thousands. They covered it under their warranty. They also gave a car to drive while my truck was being repaired. Johnnie Richards (salesman) went over and above to make a satisfied customer! I will definitely buy another vehicle from here! More
Johnnie was very helpful from start to finish. He went above and beyond to make sure I was updated about the process/paperwork that was needed to seal the deal for purchasing my car! He went above and beyond to make sure I was updated about the process/paperwork that was needed to seal the deal for purchasing my car! More
Working with Johnnie was the GOAT in my experiences with buying a car. He was knowledgeable, helpful and honest. The sales manager and finance manager were also great in working with me to purchase my per buying a car. He was knowledgeable, helpful and honest. The sales manager and finance manager were also great in working with me to purchase my perfect car. I highly recommend Johnnie and this dealership. More
Do NOT buy a used car from this dealership. I have been told by Leith service managers at other locations that all Leith dealerships do a 180 point inspection on all used cars before putting th I have been told by Leith service managers at other locations that all Leith dealerships do a 180 point inspection on all used cars before putting them out for sale. Not Audi Cary. They sold me a 2017 Ford Explorer, and the salesman, Wael Elshamy, told me the car was in great condition and was very reliable. Three days and less than 200 miles later the car is not running and needs a $3,000 repair for a water pump that was failing when I bought the car, and of course, they will do nothing about that. I talked to a guy named Bobby Peppin, who claimed to be the general manager but isn't, and he said they do absolutely no inspection of used cars beyond making sure the lights and horn work, and that the tires aren't bald. He said they don't even check the oil. Of course, they don't tell you any of this. I asked what would happen if I drove the car off the lot and the engine seized because there was no oil in it and he said, "That's your problem." They are unbelievable shady when it comes to used cars. I will never deal with them again. More
I highly recommend Johnnie Richards at Leith Audi of Cary if you’re in the market for a new or pre-owned vehicle. I was completely impressed with the high level of service and his knowledge of the Audi brand if you’re in the market for a new or pre-owned vehicle. I was completely impressed with the high level of service and his knowledge of the Audi brand. More
Dealing with Johnnie, was exceptional. He gave us no pressure; answered all of our questions. It really was "easier" at Leith Audi! He gave us no pressure; answered all of our questions. It really was "easier" at Leith Audi! More
This is the third car I have bought from Johnnie. He helped me select an appropriate vehicle and quickly executed the sales transaction. He showed me all the functions and features of the vehicle and He helped me select an appropriate vehicle and quickly executed the sales transaction. He showed me all the functions and features of the vehicle and offered to customize various settings to meet my needs. Johnnie is a seasoned sales team member and knows exactly what he's doing. I would buy another car from him in a heartbeat. Thank you, Johnnie! More