Audi Cary

Wow where do I start. I'd give negative stars if that was possible. Unbelievably bad experience. I asked about a car on a Saturday. I made a very clear offer via text and I'd give negative stars if that was possible. Unbelievably bad experience. I asked about a car on a Saturday. I made a very clear offer via text and the salesman Evan Hagedorn says sure we can make that happen. He sends me the paperwork and it's for $2K more than the offer he agreed to. I asked why, he said, oh I misread the message, we can't go any lower yada yada. He says think about it over the weekend and let me know something Monday. At 7:03 AM Monday I send a text saying I'll take the car, but wanted them to check a few common issues known on the car. Sure enough, it had a common interior issue. I asked if anything could be done to help with the cost of repairs. He says sure, we'll give you $750 allowance and oh by the way, I miscalculated the tax so here's the new price, which was another $2K higher than the already $2K higher price. I said Ok, I'll take it. He said OK great, but I think there's already a deal being made on the car. I immediately called and talked to his manger Matt Leach. I said Matt this is really not a good business move. He said, well you made us a counter offer so the deal was off. For asking to freaking fix an issue, and he says that's a counter offer that killed the deal, and they sell it in to someone else in the middle of me just asking for clarification and questions. I'm sure they don't care, but just had to get this out there because this is the worst customer treatment I've seen in a while. I guess they made a few more $ than they were going to on me so they made up a reason. More

Prince was very welcoming and patient with us being that we were in need of another vehicle unplanned . He was honest about reliability of vehicles and made sure we made the right choices but also satisfied we were in need of another vehicle unplanned . He was honest about reliability of vehicles and made sure we made the right choices but also satisfied with the ride More

I cannot say enough great things about Johnnie and his professionalism. He helped me acquire the car of my dreams. He was so kind and generous and went above and beyond to help me when I thought all my op professionalism. He helped me acquire the car of my dreams. He was so kind and generous and went above and beyond to help me when I thought all my options had failed. I will definitely purchase again from Johnnie and the team at Audi!! More

We came to Audi of Cari to look for a car for my 90-year-old mother. Alex greeted us in the parking lot and was so helpful. Most importantly he was so kind to my mother. He made her feel so importan 90-year-old mother. Alex greeted us in the parking lot and was so helpful. Most importantly he was so kind to my mother. He made her feel so important! I will never forget this customer service. And neither will my mom. More

Was welcomed as soon as i walked in the door. Show room was very nice Worked with Johnny , and was a great experience . I test drove 2 different vehicles with him . He is very experienced , Show room was very nice Worked with Johnny , and was a great experience . I test drove 2 different vehicles with him . He is very experienced , knowledgeable and was a pleasure to work with . Thanks Johnny 5 stars More

I enjoyed working with Johnnie and the Audi Cary team. My experience was smooth, professional and fun. I would recommend Johnnie and Audi Cary to anyone! My experience was smooth, professional and fun. I would recommend Johnnie and Audi Cary to anyone! More

Johnnie helped my mom buy an Audi. He was very knowledgeable and personable. He made us feel comfortable about the process and we are very grateful to have worked with him. He was very knowledgeable and personable. He made us feel comfortable about the process and we are very grateful to have worked with him. More

Johnnie has been the best salesman I worked with so far and it hasn’t been close. If you want an Audi, come directly to Johnnie. and it hasn’t been close. If you want an Audi, come directly to Johnnie. More

Johnnie is very professional. No pressure attitude, very knowledgable, and very patient. Definitely had a major positive impact on my decision to buy. No pressure attitude, very knowledgable, and very patient. Definitely had a major positive impact on my decision to buy. More

The dealership was very clean. The associates were very courteous. Everyone made me feel comfortable. The hospitality stood out. I felt like the sale representative had my best int The associates were very courteous. Everyone made me feel comfortable. The hospitality stood out. I felt like the sale representative had my best interest of the vehicle I was looking to purchase. More