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Audi Cape Cod

Hyannis, MA

4.7
838 Reviews

25 Falmouth Road

Hyannis, MA

02601

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Showing 838 reviews

February 14, 2023

they are extremely helpful. they’re always very clear with information and they offer very fair pricing. i feel i can trust them to take care of my audi More

by jameswarnold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson , Rob Wall
Feb 15, 2023 -

Audi Cape Cod responded

Thank you, James, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Robert Wall - Service Manager rwall@drivepremier.com

February 14, 2023

Great service with quick turnaround. Fixed the problem. Matt was efficient, courteous and thorough. Easy in and out to drop off and pick up vehicle. More

by ABMEDIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson , Olivea Eldredge
Feb 15, 2023 -

Audi Cape Cod responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Cape Cod, we look forward to having you as a valued customer for many years to come! Robert Wall - Service Manager rwall@drivepremier.com

February 14, 2023

I’ve had my last 4 Audi vehicles serviced at this dealership. My appointments have always been on time and efficiently accomplished. Premier Audi helps me keep my Audi running smoothly. More

by Bettelandry8595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson , Olivea Eldredge
Feb 15, 2023 -

Audi Cape Cod responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Bette, and we look forward to working with you again. Robert Wall - Service Manager rwall@drivepremier.com

February 12, 2023

Great service! Always welcoming, prompt and accommodating! Service with smile with pleasant service department! Great video of the service done on the vehicle al More

by JERRYM4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Feb 12, 2023 -

Audi Cape Cod responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Cape Cod. Robert Wall - Service Manager rwall@drivepremier.com

February 11, 2023

Always not only polite but also extremely efficient with all issues concerning my Audi A6. I love that my service on the car ends with a car wash making my Audi look brand new. More

by septembermorn385
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson , Rob Serdy, Olivea Eldredge
Feb 12, 2023 -

Audi Cape Cod responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Robert Wall - Service Manager rwall@drivepremier.com

February 09, 2023

Very helpful and got me exactly what I was looking for. Very pleased with the customer service. More

by mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Boli, Mark Rubin
Feb 10, 2023 -

Audi Cape Cod responded

Mark, It's great to hear that Drew and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Cape Cod! CJ Pavao - Sales Manager cpavao@drivepremier.com

February 09, 2023

Hyannis always does a great job. Matt in customer service always takes good care of us and our car More

by BOSTONJOE2204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Feb 10, 2023 -

Audi Cape Cod responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Cape Cod, Matthew, and our team looks forward to having you as one of our valued customers for many more years to come! Robert Wall - Service Manager rwall@drivepremier.com

February 09, 2023

Can’t say enough about Audi of cape Cod. Incredibly professional, courteous, and responsive. Highly recommend this Audi dealership More

by jed.hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Feb 10, 2023 -

Audi Cape Cod responded

Jed, It's great to hear that Matthew was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Cape Cod! Robert Wall - Service Manager rwall@drivepremier.com

February 09, 2023

Car service was explained thoroughly. Loaner vehicle was convenient and made servicing my vehicle easy More

by rcorshia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson , Rob Wall, Osmarlin Baez
Feb 10, 2023 -

Audi Cape Cod responded

Thank you for your business and this review. We're happy to hear Osmarlin, Matthew, and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Robert Wall - Service Manager rwall@drivepremier.com

February 07, 2023

Everything was great. Matt at the service Department took care of me and gave me a Loaner for the time my car was being worked on. More

by PKell180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson , Rob Wall
Feb 08, 2023 -

Audi Cape Cod responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Matt and our team and don't hesitate to let us know if we can be of further assistance. Robert Wall - Service Manager rwall@drivepremier.com

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