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Audi Cape Cod

Hyannis, MA

Overview
Reviews
Vehicles
4.7
838 Reviews
Call Dealership (508) 815-5600
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25 Falmouth Road

Hyannis, MA

02601

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Showing 838 reviews

February 24, 2023

Fantastic service experience. Probably the best communication referring car service/repairs I have ever experienced. More

by john.fitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivea Eldredge
Report | Print
Feb 26, 2023 -

Audi Cape Cod responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, John, and we are thrilled that you found your experience with us here at Audi Cape Cod to be a positive one. Please don't hesitate to reach out if you need anything else. Robert Wall - Service Manager rwall@drivepremier.com

February 24, 2023

The people are very polite and respectful. The mechanic videoing the undercarriage is terrific. Both of these give me confidence in the dealership & peace of mind that I am not being taken adv More

by CONNIEDOLAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Report | Print
Feb 26, 2023 -

Audi Cape Cod responded

Thanks, Connie, for sharing about your experience with Audi Cape Cod. We appreciate your business and hope to see you again soon! Robert Wall - Service Manager rwall@drivepremier.com

February 19, 2023

Front desk staff in service very good at - greeting, explains special braking function and all service questions and in a non technical way that is understandable to the non technician😄 More

by EGANTA1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Report | Print
Feb 20, 2023 -

Audi Cape Cod responded

Thank you for choosing Audi Cape Cod. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Robert Wall - Service Manager rwall@drivepremier.com

February 19, 2023

Easy to make an appointment, easy drop off. Great communication and an easy pick up. That’s a winning combination in my book. More

by Edwalker139
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson , Rob Wall
Report | Print
Feb 20, 2023 -

Audi Cape Cod responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Ed, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Cape Cod, we look forward to having you as one of our valued customers for many more years to come! Robert Wall - Service Manager rwall@drivepremier.com

February 18, 2023

The sales and service was amazing. Rob found me the perfect vehicle with everything that i wanted. More

by Tbunce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Serdy, Drew Boli, John Wilkinson
Report | Print
Feb 19, 2023 -

Audi Cape Cod responded

It's great to hear that Rob was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Cape Cod! CJ Pavao - Sales Manager cpavao@drivepremier.com

February 18, 2023

Had my car over three weeks gave it back to me with no gas in it and one day later the check engine light came on again. They obviously did not test the car well and check that the work was done. I paid a More

by Rodney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Olivea Eldredge
Report | Print
Feb 22, 2023 -

Audi Cape Cod responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Robert Wall - Service Manager rwall@drivepremier.com

February 18, 2023

Pleasant surroundings and nice place to wait, clean. Staff is friendly but not I overly so and efficient. More

by damaietta
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Report | Print
Feb 19, 2023 -

Audi Cape Cod responded

Thank you for choosing Audi Cape Cod. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Robert Wall - Service Manager rwall@drivepremier.com

February 18, 2023

Audi Hyannis always provides top notch service with incredible people. Olivea is a superstar! Always leave happy after bringing my car in, no matter what the service is! More

by JHANEWICH27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivea Eldredge
Report | Print
Feb 19, 2023 -

Audi Cape Cod responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Robert Wall - Service Manager rwall@drivepremier.com

February 17, 2023

Took me on time and completed service promptly as I was waiting for service to be completed More

by nancybernazzani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Report | Print
Feb 19, 2023 -

Audi Cape Cod responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Robert Wall - Service Manager rwall@drivepremier.com

February 15, 2023

Great honest dealership, they never try to upswell me. Very trustworthy! I highly recommend this dealership More

by Dbjazzin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson , Rob Wall, Olivea Eldredge, Osmarlin Baez
Report | Print
Feb 16, 2023 -

Audi Cape Cod responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Cape Cod, we look forward to having you as a valued customer for many years to come! Robert Wall - Service Manager rwall@drivepremier.com

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