Audi Cape Cod

Excellent service and sales team is an understatement. I have bought several cars from my Salesman Bob Higgins. He's always available for questions and let's me know when the car I want becomes available. I have bought several cars from my Salesman Bob Higgins. He's always available for questions and let's me know when the car I want becomes available. The service department treats me like gold and spares nothing to ensure I am happy and informed about my service while providing me with rides or a loaner if it is needed for longer that an hour or two. I highly recommend Audi Cape Cod. More

Customer service from the heart! The entire buying experience was fantastic. I was made to feel important and special. I was never rushed and time was taken through the process with m The entire buying experience was fantastic. I was made to feel important and special. I was never rushed and time was taken through the process with me - one on one! I was very happy with my purchase, the people - especially Anthony. Nothing was too much trouble for the team! Thank you. More

Super Service Needed a part replacement. Talked to Matt Gustafson who called immediately when the part was available and scheduled me that same day. Friendly and fa Needed a part replacement. Talked to Matt Gustafson who called immediately when the part was available and scheduled me that same day. Friendly and fast. More

Fabulous ! A fabulous experience, from start to finish! Allen Parsons is a true professional, and the whole Audi Cape Cod team made the deal smooth and easy. E A fabulous experience, from start to finish! Allen Parsons is a true professional, and the whole Audi Cape Cod team made the deal smooth and easy. Excellent attention to detail, and they made me feel like a valued customer, which is welcome and increasingly rare these days. Thanks again, and Happy New Year to the entire Audi Cape Cod team ! More

Pleasant staff I appreciate people who enjoy doing their job. If customer service is the goal, then it certainly makes sense to have pleasant people dealing with the I appreciate people who enjoy doing their job. If customer service is the goal, then it certainly makes sense to have pleasant people dealing with the customer. The service representatives have been uniformly great to deal with. More

Service I would like to thank Matthew Gustafson for his updates and continued explanations of the service to be done on my vehicle. He was very helpful, frie I would like to thank Matthew Gustafson for his updates and continued explanations of the service to be done on my vehicle. He was very helpful, friendly, and knowledgable. More

Exceeded Expectations Prepare to be surprised . Pleasantly surprised. Audi Cape Cod Has an extraordinary team of thoroughly trained and attentive professionals. From the Prepare to be surprised . Pleasantly surprised. Audi Cape Cod Has an extraordinary team of thoroughly trained and attentive professionals. From the “telephone voice” of the dealership, Cheyenne to the sales consultant Allen Parsons to the general manager Athony and the finance manager Laurie, you the customer are the first priority. There was no pressure fto purchase nor was there any pressure to buy up sell items or trim lines that were unnecessary. Instead, I was allowed to express what I was looking for and what I was willing to spend. Allen introduced me to the s5 I expressed an interest in, thoroughly explained it’s operating system and features and then, let me take it for an extensive test drive. The test drive was with my son and I alone. We were able to spend time with the car and see if it really met our needs. There was no pressure to buy nor was there any sales hype. Anthony came in after I was fairly certain that I wanted to buy this particular S5. We spoke about my financial parameters and he and Laurie pulled a rabbit out of their respective hats. I was able to get this car with financial terms that made sense for me. They gave me a fair trade in allowance and the s5 price was very good. No haggling, no "let me speak with my manager". They gave their best shot right out of the box. I really appreciated that. Laurie also found an extraordinary interest rate for the car loan. In fact it was far better than I had already obtained on a prequalification from the lowest cost lender I found on my own. In short, Audi Cape COD respected me, listen to what I was saying and helped me to purchase the car I wanted under fair terms. They earned my business and t he opportunity for my future business. I highly recommend this dealership and it’s team of friendly well trained professionals. In fact I have already made such recommendations to a handful of my friends. They are that good. More

5 STARS This was my first Audi purchase and the experience of this dealership in Hyannis was amazing. Allen and his son, Nick, made this experience run very s This was my first Audi purchase and the experience of this dealership in Hyannis was amazing. Allen and his son, Nick, made this experience run very smoothly. We meet Nick after we bought the car and he went over everything we needed to know. What a clean and high class dealership. I recommend this dealership to anyone. We absolutely love the car. Thank you Audi and Nick/Allen. Merry Christmas More

Second time Bob Higgins is an excellent sales agent, went back to this dealership because of him as well as the support he received in my purchase. Well done! Bob Higgins is an excellent sales agent, went back to this dealership because of him as well as the support he received in my purchase. Well done! More