Audi Cape Cod

20K service visit Our 2017 Q7 was in for 20K service this morning. Grace was friendly, knowledgeable and great to deal with. The service was completed in less time an Our 2017 Q7 was in for 20K service this morning. Grace was friendly, knowledgeable and great to deal with. The service was completed in less time and at less cost than expected plus the complimentary wash was a nice touch given the terrible weather lately. More

rattle About a month ago I developed an intermittent rattle coming from the right side of my car when driving about 35 miles an hour. Faster or slower no r About a month ago I developed an intermittent rattle coming from the right side of my car when driving about 35 miles an hour. Faster or slower no rattle. I made an appointment for my car. An hour after arriving the rattle was diagnosed. A bent heat shield. . The shield was replaced . End of rattle. Excellent service. More

Amazing experience We had a Q5 serviced on January 9, 2019, our transactions were with Matt. He is a tremendous asset to Audi, he is friendly, personable, professional, We had a Q5 serviced on January 9, 2019, our transactions were with Matt. He is a tremendous asset to Audi, he is friendly, personable, professional, but most of all honest. He made our other bad experiences with Natick and Brookline Audi, seem like a nightmares. I would send any Audi owner to Cape Cod Audi for service, they keep to their time frames and do what they say. I'm so thankful for their service department. More

Saved my daughter The service department really went above and beyond to accommodate us. My daughters vehicle needed immediate attention and they got the vehicle in tha The service department really went above and beyond to accommodate us. My daughters vehicle needed immediate attention and they got the vehicle in that day and worked it out to provide me with a loaner when they didn’t have one available. As always they were professional, courteous, and accommodating. More

Recall and Service at 15,000 miles The professionalism, friendliness, and competence level shown to me far exceeded the treatment I received when I bought this car -- from the same deal The professionalism, friendliness, and competence level shown to me far exceeded the treatment I received when I bought this car -- from the same dealership. I arrived on time; was given a loaner to use during the two hours they needed to work on my car; and they were ready for me on time. More

Great service Recall service was prompt and complete. Very friendly and knowledgeable staff took care of everything. I have every intention of continuing to deal Recall service was prompt and complete. Very friendly and knowledgeable staff took care of everything. I have every intention of continuing to deal with ACC. More

Service, ‘15 Q5 TDI Vehicle was purchased from another dealership three days before being towed to ACC for an engine oil leak. Purchasing dealer was of no help. Under the Vehicle was purchased from another dealership three days before being towed to ACC for an engine oil leak. Purchasing dealer was of no help. Under the impression vehicle was still under warranty, which it is. After inspection it was found the o-ring for the oil pan had been pinched from the previous service, (700) mi ago,all of which had been performed by a single, out of state Audi dealership, I was informed the cost of repair would not be covered under warranty on account of “outside interference”. On what? Evidently service work performed by another Audi dealer is considered that. I was told I should take it up with the previous dealer that performed the service. Gave the approval for the work to be performed. Called Audi customer service to see what help they might give. They immediately called ACC, while I was on hold, and talked with my advisor, Grace. Apperantly, Grace had taken it upon herself to call the previous dealer and arrange payment for the repair work. Nice. Vehicle was ready in two days with no cost to me. I am very satisfied with the help and work of the service department and will recomend them to everyone. More

Always a great experience! In and out quick. Matt replaced the battery in my key fob for n/c. Second battery the dealership has replaced. I've had my Audi's serviced here sin In and out quick. Matt replaced the battery in my key fob for n/c. Second battery the dealership has replaced. I've had my Audi's serviced here since the dealership opened and they have been first class all the way on each and every visit. I have a CPO Audi and they have been proactive in servicing and replacing parts that are covered under the warranty as issues have been found. Very happy with the original sale of the vehicle with Allen Parsons and all the follow up service that has been performed. Highly recommend this dealership. More

Dealer does the best they could once we placed the order The delivery of the vehicle was well done and having it personally delivered left a very nice impression. My only complaint was that i couldn’t get a The delivery of the vehicle was well done and having it personally delivered left a very nice impression. My only complaint was that i couldn’t get anyone to pay attention to me when I walked in the dealership 18 months ago. I wanted the new A8 but it’s availability was hard to pin down and I had to keep asking about it until I could place an order. Once the order was placed, they did everything they could to get me the vehicle. Audi’s communications were frustrating and unreliable. More

Very happy with the entire experience. The entire buying experience at Audi Cape Cod was a delight. I live in the Boston area and wasn't sure whether buying from a dealership so far away wo The entire buying experience at Audi Cape Cod was a delight. I live in the Boston area and wasn't sure whether buying from a dealership so far away would work. Allen Parsons was incredibly professional and respectful and made the process really simple. There was no pressure, he had answers to all my questions, and he assured me that they'd be fair to me with my trade-in. So I drove down and, sure enough, the process went just as Allen described. The offer on my trade-in even came in exactly where my research said it should. I can't recommend these guys highly enough. More