Audi Cape Cod

Great Service We have been having our Audi's serviced at Audi Cape Cod since we purchased them. Matt and Grace are always pleasant, helpful and efficient. The ser We have been having our Audi's serviced at Audi Cape Cod since we purchased them. Matt and Grace are always pleasant, helpful and efficient. The service techs are terrific as well. On our last visit we expected service to take 90 minutes and the car was finished - as washed - in just over 30 minutes. More

Wonderful car buying experience! Purchasing our new vehicle at Audi Cape Cod was a positive experience from beginning to end. The entire staff was friendly and extremely knowledgeable Purchasing our new vehicle at Audi Cape Cod was a positive experience from beginning to end. The entire staff was friendly and extremely knowledgeable. Brandon did a terrific job explaining features of the Q7 as well as responding to my many questions. Nick spent a great deal of time to review the technology and was sure to remind us that the staff is always available to answer questions and review the features of the car. Laurie was also very knowledgeable with banks and interest rates and fully explained packages that were available with our purchase. Anthony was very personable and checked with us frequently to be sure we were having a positive car buying experience. We would definitely recommend Audi Cape Cod! More

Great Staff, Anthony,Brandon & Nick, & Laura👍👍 The folks above were awesome, thanks to Nick we can figure out the car much better! He is did awesome job describing the Audi!! Thank You All The folks above were awesome, thanks to Nick we can figure out the car much better! He is did awesome job describing the Audi!! Thank You All More

Purchase of used Audi I have leased 3 vehicles from Premier over 9 yrs., so had full confidence in their help to purchase a car this time. Anthony helped me w the last le I have leased 3 vehicles from Premier over 9 yrs., so had full confidence in their help to purchase a car this time. Anthony helped me w the last lease, but Brandon guided me this time with care and professionalism. He was patient with my questions, then provided complete answers. Humor and respect put me at ease. Never any pressure, but enough follow up to keep the process moving forward. Attention to detail, even with delivery. Also, enthusiasm for my purchase. Most grateful!!! More

Great customer service with full commitment to customers! Audi of Cape Cod is my dealership to go to and every time I make an appointment Grace takes care of my car in a timely manner and in a very sufficient Audi of Cape Cod is my dealership to go to and every time I make an appointment Grace takes care of my car in a timely manner and in a very sufficient way. I always have my loaner car ready as I come in first thing in the morning. Grace always remembers the time I have to pick my daughter up from school and she makes my life so much easier by making time arrangements to meet my needs. This dealership grew up to a definitely - above my expectations level and I will certainly recommend this place and its services to my clients, my friends and family. You can get "meet expectation service" or you can go for "above expectation service" if so - buy an Audi or service a car at Audi of Cape Co you will certainly get above expectations service! Katarina More

“Exceptional service!”- Irina S The moment I stepped inside the Audi Cape Cod dealership in Hyannis I have experienced nothing but the royal treatment. Allen Parsons, Anthony Laham, The moment I stepped inside the Audi Cape Cod dealership in Hyannis I have experienced nothing but the royal treatment. Allen Parsons, Anthony Laham, Laurie Gallo and Cheyenne De Barros went above and beyond to accommodate my every wish and to help me with everything from start to finish. Allen and Anthony even picked up my car from my place of work to get it inspected and brought it back. They also did something very special that meant a lot to me, which showed me that they truly care about their customers, five star service all the way! Thank you guys so much for making it an incredible experience buying my dream car! More

30K service Also met with Brandon Pavlakis to get information about end of lease and talk about new car lease options. Brandon was very knowledgeable ,answered al Also met with Brandon Pavlakis to get information about end of lease and talk about new car lease options. Brandon was very knowledgeable ,answered all of my questions and made me very comfortable. He is an asset to the Audi dealership. He took plenty of time with me and didn’t make me feel rushed.He understood my indecisiveness and helped me to see the differences in the different options. I can’t say enough positive things about Brandon except that it was a pleasure to deal with him. Grace McCloy greeted. me immediately as I came in for my service. Grace was very pleasant and took care of everything I needed.She was lovely,and very efficient. Cheyenne also came to direct me to the sales department and couldn’t be nicer. Audi of. Cape Cod can be very proud of their staff. Thanks to all of these Audi “Team Players” Cindy LaBarge More

A Service Department with Integrity! From the technicians on the garage floor to the service advisors and the service manager, everyone in Cape Cod Audi’s Service Department goes out of t From the technicians on the garage floor to the service advisors and the service manager, everyone in Cape Cod Audi’s Service Department goes out of their way to deliver value to the customer. That focus on delivering value rather than maximizing profit has inspired my trust and loyalty. I own two Audis and have had both cars serviced at Cape Cod Audi. Every time I’ve been there I’ve received outstanding treatment. The Service Advisors are always friendly, courteous and knowledgeable. However, what really sets them apart is their consistency in finding solutions that minimize my repair costs. When I picked up my 11-year-old A4 after routine maintenance (oil, change, etc.), I mentioned that the heater fan was making a rumbling noise. Matthew (the service advisor) asked if I could wait while a technician took a quick look at the problem at no cost to me. After a cursory examination the technician didn’t find an obvious cause, but noted that the rumbling only happened at one particular fan speed. Matthew suggested that I simply stop using that particular fan speed and postpone the considerable expense of removing and replacing the fan assembly until the problem worsens. That was several months ago. The fan continues to work just fine at the other speeds. More recently I took the car in for repair because the right rear window would not open fully. I paid the standard minimum service charge. A service technician discovered a faulty part in the window control mechanism. I authorized Grace (the service advisor) to order a new part costing around $600. When the new part arrived, I took the car in again. During the installation process the technician discovered that he could repair the faulty part, making the new part unnecessary. Being an honest man, he brought the matter to Grace’s attention. She authorized the technician to repair the faulty part. She could have told him to install the unnecessary new part. She could have charged me for both the $600 part and the technician's installation labor. I WOULD HAVE BEEN NONE THE WISER. Going above and beyond the call of duty, Grace then went to Rob (the Service Manager) and asked him to waive the labor charges for the repair of the faulty part. Apparently she felt I should be compensated for the inconvenience of making two trips to the dealership. Not only did Rob approve Grace’s request, but he personally called me and told me the good news. In the end, the window was fixed and I was charged only the minimum service charge for the first visit. More

Jay is the man! Jay went out of his way to make my purchase perfect. From the start of my search through follow up after the sale. They even picked up my car 3 hours Jay went out of his way to make my purchase perfect. From the start of my search through follow up after the sale. They even picked up my car 3 hours away, brought it back to the Dealership, and returned it all over a weekend, to take care of a problem. You just don’t get that level of service from anyone, and on a used car! He is honest and professional and a pleasure to work with. Laurie the business manager was great too. If you are buying an Audi, I highly recommend Jay and Caoe Cod Audi. More