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Audi Cape Cod

Hyannis, MA

4.7
838 Reviews

25 Falmouth Road

Hyannis, MA

02601

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Showing 838 reviews

August 03, 2019

A Fine Dealership Everything about our car buying experience was smooth and low key. Everyone we dealt with was professional , helpful and enthusiastic. Brandon went a More

by kathyjfogle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Parsons, Anthony Laham, Laurie Gallo, Cheyenne De Barros, Brandon Pavlakis
Sep 03, 2019 -

Audi Cape Cod responded

Thank you for taking the time to review Team Premier!

August 03, 2019

Fantastic Experience From Start to Finish I had some strict parameters for the vehicle that I was looking for and the team at Audi Cape Cod went out of their way to take the time to search for More

by ELoftus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Parsons, Anthony Laham, Laurie Gallo, Cheyenne De Barros
Sep 03, 2019 -

Audi Cape Cod responded

Thank you for taking the time to review Team Premier!

August 02, 2019

Turned Away Just stopped by and spoke with Matt in service about getting service performed on my 2018 RS 3 with 1700 miles. I was trying to set up an appointment More

by CR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Matthew Gustafson , Anthony Laham
Aug 05, 2019 -

Audi Cape Cod responded

We are sorry you did not enjoy your experience at Premier Companies, Audi terminal on Cape Cod. I see you referred to another dealership in Westwood, and wanted to let you know we are not affiliated with them. As far as your visit to our terminal, we remember speaking with you in regards to your Audi RS 3. With great regard, we are not able to service your RS 3 due to aftermarket parts on it (as you mentioned). As a Audi terminal with certified trained Audi technicians we take pride in giving an unparalleled customer experience which includes abiding by the Audi rules and regulations. If you feel you would like us to reach out to Audi directly, we would be more than happy to! Please contact our Service Team at 508-815-5600, you can ask for Matt (the gentleman you spoke to) who will take all the necessary information, or our General Manager, Anthony (who also remembers speaking to you). We know it can be difficult to turn away an Audi owner, but unfortunately our hands are tied when it comes to aftermarket parts.

August 01, 2019

Easy Deal I’ve bought several new cars in the past but this one was just all around a fun experience . From the test drive with Alan Parsons to driving it out o More

by Suzanne H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Parsons, Anthony Laham, Cheyenne De Barros, Danielle Del Buono
Sep 03, 2019 -

Audi Cape Cod responded

Thank you for taking the time to review Team Premier!

August 01, 2019

2016 Audi Q5 From the time I walked into the dealership I was greeted by Cheyenne who was very friendly and helpful. She introduced me to Allen who was very helpfu More

by carolmarchant77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Parsons, Cheyenne De Barros
Sep 03, 2019 -

Audi Cape Cod responded

Thank you for taking the time to review Team Premier!

July 31, 2019

Great Experience! I have always been intimated to enter a dealership and purchase a vehicle. Brandon was so warm and welcoming, my fears were immediately put to rest by More

by Nlawson
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Laham, Laurie Gallo, Brandon Pavlakis
Sep 03, 2019 -

Audi Cape Cod responded

Thank you for taking the time to review Team Premier!

July 22, 2019

No Hassle Service Heard a buzzing sound and took my Q5 in for service. Got an appointment very quickly. When asked about the sound and where I thought it came from, I More

by knitnut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Jul 30, 2019 -

Audi Cape Cod responded

Thank you

July 17, 2019

Always a Great Experience This was my second vehicle purchased from Audi of Cape Cod. Low pressure sales and knowledgeable staff make it easy. Service was always smooth and e More

by andrewbw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Pavlakis
Jul 30, 2019 -

Audi Cape Cod responded

Thank you for taking the time to review !

July 15, 2019

Best car buying experience on the Cape !! From the receptionist to the final handshake the whole process was smooth and painless. Allan Parsons was just terrific to deal with. Communication w More

by ToyotafanTM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Parsons, Anthony Laham, Laurie Gallo, Cheyenne De Barros
Jul 30, 2019 -

Audi Cape Cod responded

Thank you!

July 15, 2019

Great people ad great service Great people to deal with and fine service. Always friendly and willing to answer any concerns. Very pleasant environment and good display of new veh More

by tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Parsons, Grace McCloy, Cheyenne De Barros
Jul 30, 2019 -

Audi Cape Cod responded

Thank you Tom for taking the time to review Team Premier.

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