Audi Cape Cod

Thank you for a great experience at Audi of cape cod - Olivia and her team were great! Everything explained. Calvin? I think it was took the video explaining the service. A nice thing to have. Your place Olivia and her team were great! Everything explained. Calvin? I think it was took the video explaining the service. A nice thing to have. Your place is comfortable and spotless - thank you for the snacks! More

Amazingly responsive. Made me feel like a priority and actually got me my car early. Olivia was fantastic and kept me informed every step of the way.. great service at thi Made me feel like a priority and actually got me my car early. Olivia was fantastic and kept me informed every step of the way.. great service at this dealership.. Fantastic Team! More

Generally very good, but they should be more transparent about issues with their used cars. While they shared the Carfax report with us after we requested the car’s service records they should have shared about issues with their used cars. While they shared the Carfax report with us after we requested the car’s service records they should have shared it at the beginning of the process, especially the information about the car accident the previous owner had. More

Very happy with recent scheduled service! Matt was friendly and professional! Car was ready before I was told to expect it to be! Matt was friendly and professional! Car was ready before I was told to expect it to be! More

Very responsive and friendly, kept me informed throughout the process, and took the time to look into my car’s issues. the process, and took the time to look into my car’s issues. More

This dealership had treated me very well until it became a situation where their cooperation would’ve been helpful. We dropped our car off after the Serpentine belt blew, which wasn’t warned prior in their a situation where their cooperation would’ve been helpful. We dropped our car off after the Serpentine belt blew, which wasn’t warned prior in their defense. As we got to the dealership my father and I talked to the staff and they said that the car would be done by Tuesday morning at the latest and there were no loaners available . Both of these statements were false because we were later told that there were loaner cars available and when I called on Tuesday I was told by another customer service member that the part hadn’t even come in or been ordered. I understand sometimes there are options where you can’t help someone to the full ability, but this wasn’t the case at all. To lie repeatedly to a customer who has given their loyalty since having their license just seems wrong. I was also expecting to have some money off of the bill because we were lied to several times from “a reputable” dealership , but again I was disappointed to learn that it wasn’t the case again. If you want to have loyal customers who treat you with respect maybe you should rethink this and just be honest and straight up instead of lying straight to someone’s face. No business other than a lawyer benefits from lying and this really put a mark on my feelings about this dealership and the way I feel treated. It’s not a new Audi but it is an Audi you shouldn’t treat someone different because of that. All those recalls I suppose More

Everyone I dealt with (Mark, John, and Drew) were very professional and accommodating. All my questions and concerns were addressed. professional and accommodating. All my questions and concerns were addressed. More

Olivia was prompt, kind, knowledgeable and efficient. Olivia was able to schedule me quickly for a follow up appointment. Olivia made the day pretty great. Olivia was able to schedule me quickly for a follow up appointment. Olivia made the day pretty great. More

Audi Cape Cod did a great job servicing my S6, 30,000 mile and recall, prompt and professional mile and recall, prompt and professional More

Speedy service. Clear communication from Olivia - just a steep price tag for a regular service Clear communication from Olivia - just a steep price tag for a regular service More