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Audi Cape Cod
Hyannis, MA
838 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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September 23, 2019
Not ordinary dealership experience Being a first time Audi shopper and now buyer, I was so pleased to have been matched up with Brandon. Not only did he make me feel so comfortable, he Being a first time Audi shopper and now buyer, I was so pleased to have been matched up with Brandon. Not only did he make me feel so comfortable, he was really knowledgeable about the vehicles and was more interested in finding the car that was best suited for me, not the one that was best suited for the dealership to part with. I can't say enough about this experience, if you are wanting to be treated by a dealership with respect and professionalism check it out. Absolutely no pressure from the staff, they clearly are not In a hurry to sell or pressure their customers. All the staff are wonderful to deal with and the process could not have gone smoother. I will be a customer for life. More
by kateefontana
Employees Worked With
Kevin (finance), Danielle Del Buono, Brandon Pavlakis
September 23, 2019
Oil change and warranty repairs I called to schedule an oil change and warranty repair. My car has 14000 miles on it. I was told I needed to do the 20000 service. I declined and said I called to schedule an oil change and warranty repair. My car has 14000 miles on it. I was told I needed to do the 20000 service. I declined and said my car was calling for an oil change and not the 20000 mile service. When I arrived at the dealership I was told I was all set for the 20000 miles service. I explained that my car had 14000 miles and I only wanted an oil change. After a few minutes the service manager came over and told me I needed to get the 20000 mile service because my car was now two years old. My car is 14 months old not two years old. I once again told them I only wanted an oil change and warranty work done. I felt very pressured to spend more money. More
by No
Employees Worked With
Grace McCloy
September 18, 2019
Fantastic experience Jay was a fabulous sales person. Very knowledgeable of the brand and knew exactly how to help me make my decision! I am grateful for the team at Audi Jay was a fabulous sales person. Very knowledgeable of the brand and knew exactly how to help me make my decision! I am grateful for the team at Audi CC including the knowledgeable staff in the service department and the gentleman who showed me how to use all the great gadgets in the car! More
by Maureen
Employees Worked With
Matthew Gustafson , Anthony Laham, Jay Rosoff, Cheyenne De Barros, Danielle Del Buono
September 18, 2019
Audi Q7 purchase Sales specialist was prepared and knowledgeable. No pressure and new buying experience vs old way is stress free. Nick was helpful in teaching electro Sales specialist was prepared and knowledgeable. No pressure and new buying experience vs old way is stress free. Nick was helpful in teaching electronics features and Laurie/Kevin explained warranty and coverage plans without exerting pressure to buy. This is our 2nd Q7 so we are loyal customers. The dealership treated us professionally in a friendly atmosphere. More
by Audi Q7
Employees Worked With
Nick Parsons, Jay Rosoff, Laurie Gallo, Cheyenne De Barros, Danielle Del Buono
September 16, 2019
No hassle no pressure experience Allen is an experienced professional who treats potential customers like old friends. He is very knowledgeable and a pleasure to work with, and we re Allen is an experienced professional who treats potential customers like old friends. He is very knowledgeable and a pleasure to work with, and we recommend him highly. More
by Chatham4
Employees Worked With
Allen Parsons
September 14, 2019
Top Shelf First time visit for service. I had a recall notice which was addressed in addition to some upgrades that the service people advised me of. Personnel First time visit for service. I had a recall notice which was addressed in addition to some upgrades that the service people advised me of. Personnel were polite, sociable and professional. Brief discussion on work to be done and we were given a ride in town to grab some lunch while we wait. We originally talked about a two hour wait, but in a little over an hour, they called to say the car was ready - Shuttle picked us up and we were back on the road in no time. Very pleased with the service. More
by PJM
Employees Worked With
Grace McCloy, Rob Wall
September 14, 2019
Vacation woes: While traveling on a vacation trip I discovered a non repairable tire puncture. I tried a number of tire shops in the area to replace the tire quickly While traveling on a vacation trip I discovered a non repairable tire puncture. I tried a number of tire shops in the area to replace the tire quickly but none could help. Audi Cape Cod ordered, received, and replaced the tire quickly and had us back on the road without hassle. Thank you Cape Cod Audi! More
by Another Audi
Employees Worked With
Matthew Gustafson , Rob Wall
September 13, 2019
Service They sent me coupons for some service functions at no charge, took the car right away, and returned it back fully detailed at no charge. Matt and Grac They sent me coupons for some service functions at no charge, took the car right away, and returned it back fully detailed at no charge. Matt and Grace do a great job on the front end while the mechanics do super quality work. I couldn't be happier. More
by Kevin
Employees Worked With
Matthew Gustafson , Grace McCloy
September 03, 2019
Audi Cape Cod, Top Dealership It is a pleasure to tell you that My husband and I have recently had a fine experience at Audi Cape Cod. From the moment we entered we were comfortab It is a pleasure to tell you that My husband and I have recently had a fine experience at Audi Cape Cod. From the moment we entered we were comfortable. There was no pressure to purchase. Everyone , including Jay , Anthony, Nick , Laurie, Cheyenne and Danielle provide a professional and warm environment . We are enjoying our new Audis , confident that the Staff at Audi Cape Cod is there for us . Jane Tardanico More
by Janiegirl!
Employees Worked With
Nick Parsons, Anthony Laham, Jay Rosoff, Laurie Gallo, Cheyenne De Barros, Danielle Del Buono
September 03, 2019
Quick Recall Fix Received a recall notice for my 18 SQ5 for a nominal rubber strip fix. Matt, at the service desk, explained the simple addition of a bolt. I sat with Received a recall notice for my 18 SQ5 for a nominal rubber strip fix. Matt, at the service desk, explained the simple addition of a bolt. I sat with a cup of coffee while fix was being done. Service also checked my vehicle to be sure all was still good, and it was. Service was done quickly and I was back on the road in under an hour. More
by Mr. Z
Employees Worked With
Matthew Gustafson
