Audi Cape Cod
Hyannis, MA
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All work done well. My only complaint is the waiting time of 2.5 hours for an oil change. If I had been warned of this delay I would have asked for a loaner. time of 2.5 hours for an oil change. If I had been warned of this delay I would have asked for a loaner. More
Ian was extremely helpful to try to find a tire to replace for me. He kept me informed and scheduled my appointment as a soon as possible the next day. I admired his workmanship in helping me Th replace for me. He kept me informed and scheduled my appointment as a soon as possible the next day. I admired his workmanship in helping me Thank you More
Recent Service Always professional and helpful. Spacious waiting area and wi-fi available which is very helpful when having to wait. The time out to get an appointme Always professional and helpful. Spacious waiting area and wi-fi available which is very helpful when having to wait. The time out to get an appointment was a bit long but I understand with the summer crowds there's many more people requesting service than off-season. More
can't imagine trusting anyone else any time i deal with matt i feel incredibly comfortable knowing that the experience will be fair and honest.. he has such a light touch, is very perso any time i deal with matt i feel incredibly comfortable knowing that the experience will be fair and honest.. he has such a light touch, is very personable and without a blemish to his integrity..i feel very grateful to have him as a trusted advisor.. More
abcde you guys don't make this survey easy as i don't write reviews and therefore do not want to write a review and am only you guys don't make this survey easy as i don't write reviews and therefore do not want to write a review and am only More
Great experience all around. Car broke down on vacation, had to get it towed in. Awoke to a text message saying diagnostics were being performed. Communication via text helped us enjoy our vacation while had to get it towed in. Awoke to a text message saying diagnostics were being performed. Communication via text helped us enjoy our vacation while staying informed. More
Perfect Service visit from start to finish. Helpful , knowledgeable and best customer service. My advisor greeted me at my car and had all my paperwork ready. Seamless process knowledgeable and best customer service. My advisor greeted me at my car and had all my paperwork ready. Seamless process More
Lexus RX350 purchase Worked with Brandon on purchase of a 2015 RX350. Smooth process... pricing was excellent right away not the back and forth and never-ending haggle of Worked with Brandon on purchase of a 2015 RX350. Smooth process... pricing was excellent right away not the back and forth and never-ending haggle of other dealerships. Kara was also excellent in finance... quick and simple. I wouldn't hesitate to use Audi Cape Cod again! More
Good communication; good experience I appreciated clear communication via text as well as phone, reasonable advice (my car has more than 100,000 miles), and flexibility as parts came in I appreciated clear communication via text as well as phone, reasonable advice (my car has more than 100,000 miles), and flexibility as parts came in over several days from Audi. Without good communication, I would have been frustrated as time passed. More