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Audi Cape Cod

Hyannis, MA

4.7
838 Reviews

25 Falmouth Road

Hyannis, MA

02601

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Showing 838 reviews

July 18, 2020

All work done well. My only complaint is the waiting time of 2.5 hours for an oil change. If I had been warned of this delay I would have asked for a loaner. More

by SHWEEDEN
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Jul 21, 2020 -

Audi Cape Cod responded

We apologize for the inconvenience. Please contact me to address any further concerns. Thanks, Anthony Laham - General Manager - 508-815-5600

July 18, 2020

Good stuff all the way around. Nice to be able to handle some of the transaction remotely. Beautiful car dealership as well. Excited for my S5! More

by jjboston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Parsons
Jul 20, 2020 -

Audi Cape Cod responded

Thank you for choosing Audi Cape Cod! We're so happy to hear that we were able to handle most of your sale remotely! We know you'll love your new S5!

July 16, 2020

Ian was extremely helpful to try to find a tire to replace for me. He kept me informed and scheduled my appointment as a soon as possible the next day. I admired his workmanship in helping me Th More

by dbgovoni
Recommend Dealer
Yes
Employees Worked With
Ian Duffy
Jul 16, 2020 -

Audi Cape Cod responded

Thank you for telling us how we did! Thank you for trusting Ian and Audi Cape Cod! We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us! See you again!

July 16, 2020

Recent Service Always professional and helpful. Spacious waiting area and wi-fi available which is very helpful when having to wait. The time out to get an appointme More

by TRACEYORINGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Jul 16, 2020 -

Audi Cape Cod responded

Hi Tracey! We appreciate the feedback of your service experience at Audi Cape Cod. We look forward to your next visit with us!

July 15, 2020

can't imagine trusting anyone else any time i deal with matt i feel incredibly comfortable knowing that the experience will be fair and honest.. he has such a light touch, is very perso More

by andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Jul 15, 2020 -

Audi Cape Cod responded

Thank you for trusting Audi Cape Cod for all of your automotive needs, Andrew! We look forward to serving you again in the future!

July 12, 2020

abcde you guys don't make this survey easy as i don't write reviews and therefore do not want to write a review and am only More

by karobbie
Recommend Dealer
Yes
Employees Worked With
Rob Serdy
Jul 13, 2020 -

Audi Cape Cod responded

Thank you for your time! -Audi Cape Cod

July 12, 2020

Great experience all around. Car broke down on vacation, had to get it towed in. Awoke to a text message saying diagnostics were being performed. Communication via text helped us enjoy our vacation while More

by mneville3
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Jul 13, 2020 -

Audi Cape Cod responded

Thank you for your feedback! We're so happy to hear that our service team at Audi Cape Cod put you at ease! We appreciate your business!

July 09, 2020

Perfect Service visit from start to finish. Helpful , knowledgeable and best customer service. My advisor greeted me at my car and had all my paperwork ready. Seamless process More

by robwallp
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson , Rob Wall
Jul 10, 2020 -

Audi Cape Cod responded

This is what we like to hear, Rob! Thank you for choosing Audi Cape Cod. We look forward to your next visit!

July 07, 2020

Lexus RX350 purchase Worked with Brandon on purchase of a 2015 RX350. Smooth process... pricing was excellent right away not the back and forth and never-ending haggle of More

by wellesley116
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kara Brunette, Brandon Pavlakis
Jul 07, 2020 -

Audi Cape Cod responded

Thank you for your confidence in Audi Cape Cod! We're so happy to hear that Brandon and Kara were able to assist you with the purchase of a 2015 RX350! See you at your first service appointment!

July 05, 2020

Good communication; good experience I appreciated clear communication via text as well as phone, reasonable advice (my car has more than 100,000 miles), and flexibility as parts came in More

by SEH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Jul 06, 2020 -

Audi Cape Cod responded

Thank you for taking the time to tell us how we did! See you next time! - Audi Cape Cod team

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