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Audi Cape Cod

Hyannis, MA

4.7
838 Reviews

25 Falmouth Road

Hyannis, MA

02601

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Showing 838 reviews

August 22, 2020

I came in for a service, recall and a sticker. Everyone was very friendly and I received wonderful service. Thank you for getting me in and out in a timely manner. More

by richelekent
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Aug 24, 2020 -

Audi Cape Cod responded

Thank you for your confidence in Audi Cape Cod service department, Rich! We hope to provide all of our customers with this level of customer service!

August 22, 2020

Rob was great to work with and I am very happy with my new car! Sarah at the front desk was very professional and Kara in the business department was helpful with the financial details. More

by cmurphcole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kara Brunette, Sarah Dever, Rob Serdy
Aug 24, 2020 -

Audi Cape Cod responded

Thank you for visiting Audi Cape Cod! We're so happy to hear that Rob, Sarah, and Kara, earned your 5-stars! We look forward to seeing you at your next visit!

August 21, 2020

The worst car buying experience ever. I will never return. Zero customer service. No response to my expressing dissatisfaction with the lack of customer service. More

by TD02131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob Serdy
Sep 10, 2020 -

Audi Cape Cod responded

I'm sorry to hear that we didn't earn your five-stars during your recent visit. I would like to see what I can do to make things right. Would you please call me at your earliest convenience? Thank you, Anthony Laham - General Manager - 508-815-5600

August 19, 2020

Great experience. Easy to schedule appointment. Rebecca was very clear in explaining what service they were going to perform and the expected wait time. The waiting room felt safe and all associates wore m More

by skipper709
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson , Rebecca Meyer
Aug 20, 2020 -

Audi Cape Cod responded

Your feedback is so important to us! We will pass along your kind words to Rebecca! See you next time!

August 17, 2020

Rob Serdy the sales representative was informative, honest and very helpful. And the dealership easy and very accommodating I am extremely happy with my purchase More

by karen.tramontano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Serdy
Aug 18, 2020 -

Audi Cape Cod responded

Thank you for choosing Audi Cape Cod, Karen! We're so happy to hear that Rob was helpful throughout the car-buying process!

August 17, 2020

Great service, very informative and helpful. Very easy and straightforward to lease my new Q5 and to facilitate my trade-in. A pleasure working with this dealership. More

by jcw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Laham, Kara Brunette, Rob Serdy
Aug 18, 2020 -

Audi Cape Cod responded

Congrats on your new Q5! We're so happy to hear that our team at Audi Cape Cod was able to find you a new ride! We look forward to your next visit!

August 17, 2020

Very helpful especially for a frustrating situation with a new car. We very much appreciated the level of service and help with loaners. Many thanks. More

by linaejp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Aug 18, 2020 -

Audi Cape Cod responded

Thank you for visiting Audi Cape Cod! See you next time!

August 17, 2020

General, all-around great experience buying a used car from this dealership. Brandon was exceptional at “presenting” the car, answering my questions, but best and most important, beating what I was prepar More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Pavlakis, Kara Brunette, Sarah Dever, Olivia Nee, Jared Adam
Aug 18, 2020 -

Audi Cape Cod responded

Hi Ron, thank you for taking the time to tell us how Brandon did at Audi Cape Cod! We're so happy to see that he provided you with excellent customer service throughout your visit! We look forward to seeing you next time!

August 16, 2020

30,000 mile service This is not my “ home” service for my Q5., but when I am on the Cape it is where I take my car. Each time I have been so impressed with the friendly More

by lwoodwell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Meyer
Aug 18, 2020 -

Audi Cape Cod responded

Thank you for stopping by Audi Cape Cod! We love it when you come to visit us and look forward to many more service appointments!

August 15, 2020

Alan was super helpful and available to us. He did a great job at getting everything done quickly. We enjoyed his experience and expertise. Thanks Alan. More

by cagmac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Parsons, Kara Brunette
Aug 17, 2020 -

Audi Cape Cod responded

Thank you for taking the time to share your experience with Alan! We're so happy to hear that he provided you with a great visit to Audi Cape Cod!

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