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Audi Cape Cod

Hyannis, MA

4.7
838 Reviews

25 Falmouth Road

Hyannis, MA

02601

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Showing 838 reviews

August 28, 2020

The process was professional and painless. Kara, in particular, was very knowledgeable about how to ensure that registration was efficient, given we had recently moved from out of state. More

by Barnstable resident
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kara Brunette, Rob Serdy
Aug 28, 2020 -

Audi Cape Cod responded

Welcome to Audi Cape Cod! We're so happy to hear that Kara gave you an excellent first-time experience! See you next time!

August 28, 2020

Overall, the experience was quite good. However, I have one recommendation. Please don't send a txt in the morning stating that communications will be via txt, then proceed to only call and leave voicemail More

by vanslopr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Aug 28, 2020 -

Audi Cape Cod responded

Thank you for your honest review. We will pass along this information to our service team. Hope to see you next time!

August 28, 2020

It has always been a pleasure to work with Allen Parsons and the rest of the team at Premier Audi! I am completely head over heels in love with my new car ❤️ Thank you to everyone who played a part in deliv More

by Cecelia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Parsons, Kevin Misanko, Sarah Dever, Jared Adam
Aug 31, 2020 -

Audi Cape Cod responded

Thank you for visiting Audi Cape Cod, Cecelia! We're so happy to hear that Allen and our team worked hard to find you a new Audi A5! We hope you choose us for all future service needs!

August 27, 2020

Service Representative Matt Gustafson was outstanding, prompt, responsive, understanding and always current on the radiator and cooling problem on my 2001 Audi All Road. This repair was not an easy fix a More

by gwstaniar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Aug 27, 2020 -

Audi Cape Cod responded

Hi Wade and Mary, thank you for taking the time to share your feedback on Audi Cape Cod! Matt is exactly as you described. He is always looking out for our customers and works hard to get them back on the road safely. We look forward to your next visit!

August 27, 2020

Matt was terrific, I appreciated the loaner car and the text messages. Thank you! You are looking for at least twenty five words so, here. More

by HLUCIANI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Aug 28, 2020 -

Audi Cape Cod responded

Thank you for taking the time to share your experience working with Matt at Audi Cape Cod! We hope you choose us for all future service needs!

August 24, 2020

One of the best car buying experiences I have ever had. They were easy to deal with, delivered the car to my house, and when something wasn't right, the GM and service manager stepped in to make things ri More

by Wilmington Guy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allen Parsons, Anthony Laham, Rob Wall, Brandon Andrade
Aug 24, 2020 -

Audi Cape Cod responded

Matt, Thank you for the kind words and congrats again on the new car. We are proud to be different and thrilled to welcome you to the Premier Family! Enjoy the cabriolet and the rest of the summer. Sincerely, Your friends @ Audi Cape Cod

August 24, 2020

I received excellent service from both Ian on Saturday and Matt when i brought the car in for the repair on Friday. As usual you’ve given me excellent service. Thanks. More

by EMELYNGRIZE
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson , Ian Duffy
Aug 25, 2020 -

Audi Cape Cod responded

Thank you for taking the time to share your experience with Ian and Matt at Audi Cape Cod! We're so happy to hear that our service team earned your 5-stars!

August 23, 2020

Easy, accurate and stress-free. Matt is awesomeTo work Easy, accurate and stress-free. Matt is awesome To work with and communicates accurately, how much, what the work is and when you will expect to get More

by HANSENMM
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson , Rob Wall
Aug 25, 2020 -

Audi Cape Cod responded

Thanks for the review! Matt is a huge asset to Audi Cape Cod, and we're so happy you had the opportunity to work with him! See you next time!

August 23, 2020

I have bought two Vehicles from this dealership and have been very satisfied with the service I’ve received. Matt Gustafson has treated me with respect and professionalism of the highest order. More

by angelodamato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Aug 25, 2020 -

Audi Cape Cod responded

Thank you for supporting Audi Cape Cod, Angelo! Matt and Gustafson appreciate you as a loyal customer! See you next time!

August 22, 2020

Service was great Fast friendly A a a s a a a a a a a Service was great Fast friendly A a a s a a a a a a a a a a a a a a a a More

by DLBXRAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Aug 24, 2020 -

Audi Cape Cod responded

Thank you for sharing your service experience at Audi Cape Cod! See you next time!

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