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Audi Cape Cod

Hyannis, MA

4.7
838 Reviews

25 Falmouth Road

Hyannis, MA

02601

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Showing 838 reviews

December 12, 2020

Cape Cod Audi is an excellent dealership with a great service department. My check engine light came on at 56,000 miles and they did the smoke test and figured out the evap hose was cracked. In order to More

by STEVE@STEVEFLYNN.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Dec 14, 2020 -

Audi Cape Cod responded

Thank you for your honest feedback, Steve. We apologize for the costly repair, but hopefully, your experience working with our team was positive. We look forward to seeing you again in the future. -Audi Cape Cod

December 11, 2020

Getting my new car at Audi cape cod was such an easy experience! I worked with both David and Anthony and they were wonderful. They explained everything during the process and made sure any questions I More

by Allie.tuminelli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Laham, Kara Brunette, David DiLuigi
Dec 11, 2020 -

Audi Cape Cod responded

Allie, Congrats on the new car and thank you for your kind words! We are always here for you! Happy Holidays!!! Kindly, Your Team @ Audi Cape Cod

December 06, 2020

The service team was pleasant to interact with.The oil The service team was pleasant to interact with. The oil change and service to the vehicle went well it was a pleasure having the service done at Audi More

by FerminO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson , Rob Wall
Dec 07, 2020 -

Audi Cape Cod responded

We really appreciate you taking the time to leave Audi Cape Cod this awesome review, thank you! We look forward to seeing you at your next appointment!

December 04, 2020

Scheduling, checking in and out and the service performed were all straight forward. They fit in some extra service I requested at check in without hesitation. A comfortable, accommodating waiting room and More

by WEHEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Dec 04, 2020 -

Audi Cape Cod responded

Thank you for the great review of our service department! We appreciate your business and hope to see you next time here at Audi Cape Cod!

December 02, 2020

From the first encounter with Service Rep (Matt) everything was smooth sailing! Told me what they were going to do, approximately how long it would take and if there was anything they could get for More

by janetbr126
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Dec 02, 2020 -

Audi Cape Cod responded

Thank you so much for your kind review! We're glad Matt went above & beyond to make you feel comfortable during your visit and we're so grateful to have you as a customer. Thanks again, and we'll see you next time here at Audi Cape Cod!

December 02, 2020

I was very pleased with my latest service. I had warranty service done and it was very effectively coordinated by Matt including the loaner car. Overall the staff was very professional and courteous. The dea More

by JERRYFOL
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Dec 02, 2020 -

Audi Cape Cod responded

Thank you for taking the time to review your recent experience with us! Taking care of our customers is our top priority and we're so glad to hear that this was apparent during your visit. Thanks again, from all of us here at Audi Cape Cod, and we hope to see you next time!

December 02, 2020

My experiences with Audi Cape Cod has been consistently excellent for the last 10 years. They are professional, accommodating, accessible and reliable. I would recommend them to anyone looking for the same More

by kevangibson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson , Rob Wall, Jared Woodward
Dec 02, 2020 -

Audi Cape Cod responded

Thank you for choosing Audi Cape Cod for the past 10 years, Kevan! See you next time!

December 01, 2020

Always has been easy to make a service appointment right away..Quick service with friendly advisors. If I wait for my vehicle the waiting area has refreshments and comfortable seating. Have enjoyed this d More

by jayne.wilcox007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Dec 02, 2020 -

Audi Cape Cod responded

Thank you for being an Audi Cape Cod customer! We appreciate the great review of our service team and look forward to your next visit with us!

December 01, 2020

Very efficient service - as always!! Coming up with 25 words for the review was the most effort required. You should already know how competent your team is. More

by paulstager
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Dec 02, 2020 -

Audi Cape Cod responded

Thank you for the kind words - we'll be sure to share them with the team! We appreciate you trusting Audi Cape Cod with your vehicle's service needs and we look forward to your next visit!

November 30, 2020

Went in with a low tire pressure alert and the team saw that I had a nail in my tire. They fixed it immediately and had me out the door in no time. Great service. More

by NYCSarah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson , Rob Wall
Nov 30, 2020 -

Audi Cape Cod responded

Thank you for visiting our team at Audi Cape Cod! See you next time!

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