Audi Cape Cod

Enjoyed my sales experience but picking up the car was a nightmare. Even though I had an appointment, they made me wait 40 minutes while they finished up with another customer. Then they tried to sell me th nightmare. Even though I had an appointment, they made me wait 40 minutes while they finished up with another customer. Then they tried to sell me thousands in warranty and after market services that I had no interest in hearing. But the Business Manager said I was “rude” and made me listen to it anyway. After all that, they brought me to my car which did not have the inspection sticker I requested. They made me wait another 30 minutes so they could go get that. After several days, I noticed the handling was “mushy” and one of the tires looked low. I checked all the tires and one was at 15psi and the other 3 were at 30psi. They’re supposed to be 41psi, yet I never got a TPMS warning. After I inflated the tires to the correct pressure, THEN the TPMS warning came on. So it’s obvious they never checked the tires before they set the psi values in the computer. I didnt want to write this review but I would not recommend this dealer. They made me wait, didn’t deliver as promised and called me names. Robert Serdy, the sales person, was very helpful and did a good job. In my view, the rest of the team failed. More

Another great buying experience! Dave was very professional and helpful in making my transition from my A5 to a Q5 seamless. This is my third time buying from Premier and dealing with Anthony and professional and helpful in making my transition from my A5 to a Q5 seamless. This is my third time buying from Premier and dealing with Anthony and couldn’t be happier!! More

The dealership is fortunate to have Matt as an employee, always very friendly, courteous and professional. Love all the new Audi’s in the showroom!! always very friendly, courteous and professional. Love all the new Audi’s in the showroom!! More

Best service Brandon and Anthony made my experience with Audi perfect! Very accommodating and helpful from start to finish i will be sure to tell everyone how great it was Audi perfect! Very accommodating and helpful from start to finish i will be sure to tell everyone how great it was More

Knowledgeable staff, excellent serviceSee rating. No Knowledgeable staff, excellent service See rating. No more words Xxx yyy rrre utt yyyy uuuu iiiii pppp kkkkk mmmmm ffff bbbbb zzzzz fffff qqqqa ggg Knowledgeable staff, excellent service See rating. No more words Xxx yyy rrre utt yyyy uuuu iiiii pppp kkkkk mmmmm ffff bbbbb zzzzz fffff qqqqa gggg More

Easy booking, and no problem rebooking when bad weather came in. Was greeted as soon as I pulled in. Car was ready when it was promised. Great customer experience. came in. Was greeted as soon as I pulled in. Car was ready when it was promised. Great customer experience. More

Easy online booking. Friendly. Helpful. Fair. I will go back. Rob called me immediately to discuss the issue. Got us in and out and a wash as well. back. Rob called me immediately to discuss the issue. Got us in and out and a wash as well. More

Had a great experience at premier Audi cape cod. My salesperson, David DiLuigi, was nothing but helpful and offered excellent service during the entire process. I will come back to this dealership for salesperson, David DiLuigi, was nothing but helpful and offered excellent service during the entire process. I will come back to this dealership for any future purchases and will be recommending them to everyone I know looking for a great vehicle, great pricing and even better services. Thank you for all the help! More

Greeted immediately upon arriving; pristine waiting area with social distancing in place; water and snacks available; professional and friendly staff; inside and outside of car cleaned.⁹ with social distancing in place; water and snacks available; professional and friendly staff; inside and outside of car cleaned.⁹ More

Everyone at Audi Cape Cod was outstanding from start to finish. We could not have asked for a better customer service experience. This was our second vehicle from Audi Cape Cod and there is a reason for th finish. We could not have asked for a better customer service experience. This was our second vehicle from Audi Cape Cod and there is a reason for that! Incredible job. More