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Audi Cape Cod

Hyannis, MA

4.7
838 Reviews

25 Falmouth Road

Hyannis, MA

02601

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Showing 838 reviews

December 14, 2022

Olivia was the sweetest - she really accommodated all my needs . Her communication.was spot on. More

by lucylutim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia
Dec 16, 2022 -

Audi Cape Cod responded

Hello, Audi Cape Cod appreciates your kind words. Do not hesitate to reach out to us directly for any needs that you may have in the future.

December 11, 2022

Matt goes above and beyond, this man had to run and find my car because I told him it could not go through the car wash! Every visit, I’m treated with respect, prompt and expedient service, along with genui More

by autumnwesthoven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Dec 13, 2022 -

Audi Cape Cod responded

Hello, thank you for taking the time to provide positive feedback. We are very happy to read that your experience with our Service Team member here at Audi Cape Cod has been a great one. Have a fantastic day.

December 10, 2022

Olivia always very communicative and helpful. Tire and rim problem diagnosed with great guidance for necessary repairs. As always Olivia, thanks for the help. More

by DBadeau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia = 5 stars
Dec 12, 2022 -

Audi Cape Cod responded

DBadeau, we are glad to learn that you are consistently impressed with the Service Department of Audi Cape Cod. Our team will be excited to learn about this highly-rated review. Thank you so much for being one of our valued customers and we look forward to your next visit!

December 05, 2022

Rob was amazing and helped us find a perfect SUV for our family. Very accommodating to our hectic life. Paul was equally awesome. Thank you both! More

by jas99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul, Rob Serdy
Dec 05, 2022 -

Audi Cape Cod responded

We understand it's a big decision where you purchase your vehicle from and we are elated that you chose to work with our Sales Department here at Audi Cape Cod. We are glad to hear that they were accommodating. Thank you for the positive review and congratulations on your new SUV!

December 02, 2022

Thanks Matt for keeping me informed and getting to the root of the problem with my car Great service would recommend your dealership !! More

by Footek1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Dec 02, 2022 -

Audi Cape Cod responded

We truly appreciate you taking the time to write such a positive review, and trusting us at Audi Cape Cod to take great care of your vehicle. Our Service Department will make sure you always get treated to top-notch automotive care every time you visit. We are glad that the Service Team could find the solution to your problem.

December 01, 2022

I had a flat tire and Matt was great getting me in that day for service. I have always brought my Audis to hyannis for servicing ( ten plus years) and yes it is more expensive but I have always been treate More

by Daleyfam1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Dec 01, 2022 -

Audi Cape Cod responded

Receiving reviews like yours is what our Service Team strives for here at Audi Cape Cod. Nothing pleases us more than knowing you continually enjoy a kind and professional experience, and we were able to get you in and out in a timely manner. Thank you for trusting us with your vehicle. Don't hesitate to reach out to us for any future needs, we are here to help.

November 30, 2022

Audi Cape Cod is wonderful! I have purchased 3 vehicles from them and will continue to go back. They are incredibly knowledgeable and helpful. Everyone goes above and beyond. Ro More

by Jillian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Dumas, Rob Serdy
Dec 01, 2022 -

Audi Cape Cod responded

Thanks for rating us 5 stars, Jillian. We're pleased to learn that our team continues to be great at what they do. Have a wonderful day from all of us at Audi Cape Cod.

November 30, 2022

The service team is terrific! Always so accommodating and explain everything. This week, I had an issue and Matt did such a great job getting back to me quickly with the issue an More

by Jetdooling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Dec 01, 2022 -

Audi Cape Cod responded

Hello! We are thrilled to learn about your accommodating service experience. Thank you for your business and positive review. All the best from us at Audi Cape Cod.

November 21, 2022

I have serviced my Q7 here since I purchased new here in 2018. Matt and Olivia have handled all matters in a very timely, and professional manner. The service techs do great work, and always return a very More

by Joe Mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Nov 25, 2022 -

Audi Cape Cod responded

Joe, thank you so much for choosing Audi Cape Cod. We're excited to receive your 5-star rating and look forward to assisting you with your future automotive needs.

November 16, 2022

Purchased a vehicle from out of state. It took several weeks to receive the plates and be able to have the car shipped. Finally received the car. The car has many things that could/should More

by luises144ever
Recommend Dealer
No
Employees Worked With
Paul Dumas, David DiLuigi
Nov 21, 2022 -

Audi Cape Cod responded

Hello, Please know that your review is important to us and I would appreciate the opportunity to speak with you regarding the condition of your vehicle upon delivery. When you have a moment, you can reach out to me directly. I look forward to connecting with you. Thank you. Best, CJ Pavao General Sales Manager Audi Cape Cod cpavao@drivepremier.com

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