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Audi Cape Cod

Hyannis, MA

Overview
Reviews
Vehicles
4.7
838 Reviews
Call Dealership (508) 815-5600
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25 Falmouth Road

Hyannis, MA

02601

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Showing 838 reviews

January 23, 2023

Incredible customer care in both sales and service departments. Thorough communication using multiple channels - phone call, email and text. More

by GREENLAWNCC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Parsons, Matthew Gustafson , Olivea Eldredge
Report | Print
Jan 24, 2023 -

Audi Cape Cod responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Audi Cape Cod. Robert Wall - Service Manager rwall@drivepremier.com

January 21, 2023

Great customer service and knowledgeable people who are nice and patient with answering questions when asked. More

by Cheryllapriore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson , Rob Wall, Olivea Eldredge, Osmarlin Baez
Report | Print
Jan 23, 2023 -

Audi Cape Cod responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Cheryl, and we look forward to working with you again. Robert Wall - Service Manager rwall@drivepremier.com

January 18, 2023

Very thorough. Aim to please.The video is a nice touch.The car looked great after the car wash. More

by mmmranalli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivea Eldredge
Report | Print
Jan 19, 2023 -

Audi Cape Cod responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Robert Wall - Service Manager rwall@drivepremier.com

January 17, 2023

My experience was excellent. Everyone with whom I came in contact was very knowledgeable, and most courteous. They all went above and beyond to ensure all my needs were met. I More

by bonnie.henne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Can not recall his name, but the man who showed me the operations of the car: 5 star, CJ Pavao, Paul Dumas, Mark Rubin, Olivea Eldredge
Report | Print
Jan 18, 2023 -

Audi Cape Cod responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Bonnie, and it's great to hear about your excellent experience here at Audi Cape Cod. CJ Pavao - Sales Manager cpavao@drivepremier.com

January 17, 2023

This dealership always delivers great service. The service personnel are always courteous, knowledgeable and helpful. More

by NAMMADDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson , Olivea Eldredge
Report | Print
Jan 18, 2023 -

Audi Cape Cod responded

Thanks for sharing about your experience with Audi Cape Cod. We appreciate your business and hope to see you again soon! Robert Wall - Service Manager rwall@drivepremier.com

January 17, 2023

I’ve purchased two new and one used vehicle from Allen Parsons at Audi Cape Cod. Each experience exceeded expectation. Allen is incredibly helpful, personable, and knowledgable. He knows the Audi product More

by Kellyrace55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Parsons, Paul Dumas, Olivea Eldredge
Report | Print
Jan 18, 2023 -

Audi Cape Cod responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! CJ Pavao - Sales Manager cpavao@drivepremier.com

January 13, 2023

Everything was great. Good service , polite and friendly. Allied in advance to let Me Know when the car is ready More

by Erikameehan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson , Olivea Eldredge
Report | Print
Jan 13, 2023 -

Audi Cape Cod responded

Erika, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Cape Cod. Robert Wall - Service Manager rwall@drivepremier.com

January 13, 2023

They lost my car and they were rude about it. Also after saying than I will contact police guy try to help. Really poor service More

by Q5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Gustafson
Report | Print
Jan 16, 2023 -

Audi Cape Cod responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Robert Wall - Service Manager rwall@drivepremier.com

January 12, 2023

Excellent service team from scheduling to prompt service work performed along with the final cleaning and washing of my vehicle. More

by joemayne9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson , Olivea Eldredge
Report | Print
Jan 13, 2023 -

Audi Cape Cod responded

Joe, Thank you for taking the time to share your thoughts on working with Olivea, Matthew, and our team. We're glad to hear we delivered such a great experience! Robert Wall - Service Manager rwall@drivepremier.com

January 10, 2023

Very professional and on point with customer service. Take pride in satisfying.Super clean environment More

by ackhard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Wall
Report | Print
Jan 11, 2023 -

Audi Cape Cod responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Robert Wall - Service Manager rwall@drivepremier.com

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