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Audi Cape Cod

Hyannis, MA

Overview
Reviews
Vehicles
4.7
838 Reviews
Call Dealership (508) 815-5600
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25 Falmouth Road

Hyannis, MA

02601

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Showing 838 reviews

January 31, 2023

Nice vehicles clean and neat showroom. Service is good sales are responsive and knowledgeable. Robert More

by Raciavarra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Parsons, Drew Boli
Report | Print
Feb 01, 2023 -

Audi Cape Cod responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! CJ Pavao - Sales Manager cpavao@drivepremier.com

January 31, 2023

Courteous and thorough with yearly service and performed all recalls available. Also did my MA inspection sticker while there, quite a time saver for me. Would recommend to friends. More

by CC63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Wall
Report | Print
Feb 01, 2023 -

Audi Cape Cod responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Audi Cape Cod! Robert Wall - Service Manager rwall@drivepremier.com

January 31, 2023

Excellent customer service. Honest feedback. Fast service. Comfortable area to work while waiting. Car wash a plus More

by SAMBALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Report | Print
Feb 01, 2023 -

Audi Cape Cod responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Cape Cod, we look forward to having you as one of our valued customers for many more years to come! Robert Wall - Service Manager rwall@drivepremier.com

January 30, 2023

I love this dealership it is the best! !! All of the employees are kind,friendly and very helpful and knowledgeable. More

by christinemartelli96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson , Rob Wall, Olivea Eldredge, Osmarlin Baez
Report | Print
Jan 30, 2023 -

Audi Cape Cod responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Christine, and it's great to hear about your excellent experience here at Audi Cape Cod. Robert Wall - Service Manager rwall@drivepremier.com

January 26, 2023

We had a problem with the passenger door that needed to go back a second time. They had it right second time! More

by skimom125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Report | Print
Jan 26, 2023 -

Audi Cape Cod responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Audi Cape Cod, we look forward to having you as a valued customer for many years to come! Robert Wall - Service Manager rwall@drivepremier.com

January 26, 2023

With 2 weeks notice, they couldn’t manage to order the parts needed for repair… More

by Justin14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matthew Gustafson
Report | Print
Jan 29, 2023 -

Audi Cape Cod responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, Justin, please reach out to us directly to let us know the best way to contact you and we will reach out. Robert Wall - Service Manager rwall@drivepremier.com

January 25, 2023

Recently purchased a used vehicle, and brought it in for service. Olivea noticed there was one remaining prepaid service from the original lease. She process my service for free. It is good to know More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivea Eldredge
Report | Print
Jan 26, 2023 -

Audi Cape Cod responded

Thank you for choosing Audi Cape Cod. Your feedback and rating mean a lot to us. We're glad we were able to help, John, and we hope to see you again! Robert Wall - Service Manager rwall@drivepremier.com

January 25, 2023

Matt is the best at what he does! Always knows what needs to be done. Makes you feel like a valued customer. He is reason I would stay with Audi. More

by Maureendbarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Report | Print
Jan 26, 2023 -

Audi Cape Cod responded

Thank you for your business and this review. We're happy to hear Matt was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Robert Wall - Service Manager rwall@drivepremier.com

January 25, 2023

Both sales and service are very customer focused. Competent and cordial. Recent service on both our Q7 and Q5 were effortless! More

by AWB1314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Parsons, CJ Pavao, Paul Aldred, Jessica Greland, Olivea Eldredge
Report | Print
Jan 26, 2023 -

Audi Cape Cod responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Robert Wall - Service Manager rwall@drivepremier.com

January 25, 2023

I actually enjoy going to the dealership. Whenever I have an oil change or some minor thing which is hardly ever I find it very comfortable to sit in the Service Center, Olivia did a great jo More

by NORINE420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivea Eldredge, Osmarlin Baez
Report | Print
Jan 26, 2023 -

Audi Cape Cod responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Audi Cape Cod, we look forward to having you as one of our valued customers for many more years to come! Robert Wall - Service Manager rwall@drivepremier.com

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