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Audi Cape Cod

Hyannis, MA

Overview
Reviews
Vehicles
4.7
838 Reviews
Call Dealership (508) 815-5600
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25 Falmouth Road

Hyannis, MA

02601

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Showing 838 reviews

February 06, 2023

The best auto service experience I have ever had, and it continues as a regular customer. Matt is the backbone of the structure and highly recommend Audi Cape Cod More

by FC - A7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Report | Print
Feb 06, 2023 -

Audi Cape Cod responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matthew met your expectations. Thank you again for choosing Audi Cape Cod, we look forward to having you as one of our valued customers for many more years to come! Robert Wall - Service Manager rwall@drivepremier.com

February 04, 2023

GREAT experience and couldn't recommend this team any more! More than happy with my purchase. More

by omalleymike
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Allen Parsons, CJ Pavao, Chris Laham
Report | Print
Feb 05, 2023 -

Audi Cape Cod responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you'll continue to enjoy your new vehicle and don't hesitate to reach out if you need anything else. CJ Pavao - Sales Manager cpavao@drivepremier.com

February 04, 2023

Very customer service focused and professional. Great dealership and Matt was excellent to work with. Very good communication about what was completed and timing for the car to be finished. More

by Michelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Report | Print
Feb 05, 2023 -

Audi Cape Cod responded

Thank you so much for your excellent review, Michelle! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Audi Cape Cod to be a positive one. Please don't hesitate to reach out if you need anything else. Robert Wall - Service Manager rwall@drivepremier.com

February 04, 2023

Good listeners. Respectful and capable. I like the videos. A nice addition to the service. More

by MWOEHLER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Wall, Osmarlin Baez
Report | Print
Feb 05, 2023 -

Audi Cape Cod responded

Thanks for sharing about your experience with Audi Cape Cod. We appreciate your business and hope to see you again soon! Robert Wall - Service Manager rwall@drivepremier.com

February 04, 2023

The service was great,the show was immaculate, great people, Rob was excellent and explained everything! More

by Brezbone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Wall
Report | Print
Feb 05, 2023 -

Audi Cape Cod responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Rob delivered such a great experience! Robert Wall - Service Manager rwall@drivepremier.com

February 03, 2023

Everything about my recent purchase from Premier. Audi was wonderful. All personnel involved in the transaction were knowledgeable, thoughtful, and excellent communicators. I could not be more please More

by Kathryn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Serdy, John Wilkinson
Report | Print
Feb 05, 2023 -

Audi Cape Cod responded

Thank you, Kathryn! Here at Audi Cape Cod, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! CJ Pavao - Sales Manager cpavao@drivepremier.com

February 02, 2023

Great customer service and prompt service as well. Very friendly and completed in a reasonable amount of time — waiting area is very pleasant More

by IGOMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson , Rob Wall
Report | Print
Feb 02, 2023 -

Audi Cape Cod responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Robert Wall - Service Manager rwall@drivepremier.com

February 01, 2023

So flexible and detailed and they are so willing to work with you and accommodate More

by DEBORA414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson
Report | Print
Feb 02, 2023 -

Audi Cape Cod responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Robert Wall - Service Manager rwall@drivepremier.com

February 01, 2023

Matt has always been incredibly helpful and professional and I am always kept informed on the progress of my service. This is why I highly recommend Premier Audi Service department. More

by RBENOIT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gustafson , Rob Wall
Report | Print
Feb 02, 2023 -

Audi Cape Cod responded

Thank you for choosing Audi Cape Cod. Your feedback and rating mean a lot to us. We're glad Matt is always able to help, and we hope to see you again! Robert Wall - Service Manager rwall@drivepremier.com

January 31, 2023

As a repeat customer, I am happy to report gratitude for attentive customer service-oriented and personal experience from John and Allen. More

by jennagood313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Parsons, Drew Boli, John Wilkinson
Report | Print
Feb 01, 2023 -

Audi Cape Cod responded

It's fantastic to hear that we provided you with great customer service while assisting you, Jenna! We truly appreciate the opportunity to do business with you. Thanks for choosing Audi Cape Cod! CJ Pavao - Sales Manager cpavao@drivepremier.com

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