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Audi Burlington - Service Center

Burlington, MA

4.8
1,376 Reviews

1,376 Reviews of Audi Burlington - Service Center

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October 27, 2021

Gary was excellent the bestHe went over details of my Gary was excellent the best He went over details of my car service he never tried to pressure me into any repairs Work was completed in a timely man More

by MMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
Oct 27, 2021 -

Audi Burlington responded

We're so happy Gary provided such awesome care while you had your vehicle serviced at Audi Burlington! Thanks for the five-star rating and kind words!

October 27, 2021

They always get the job done promptly and efficiently, the staff is friendly and courteous and I have never had a repair or service issue. There are other Audi dealerships closer and more convenient but I More

by Gsreiser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hebert
Oct 27, 2021 -

Audi Burlington responded

Thank you for being an Audi Burlington customer! We're truly grateful for your support and look forward to your next visit with us!

October 27, 2021

Prompt and excellent service. . Ordered me loaner without even asking . Great follow with communications . Car was ready on time . More

by Sjdoucette53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Audi Burlington responded

Thank you for being an Audi Burlington customer! We hope to see you back at our service center soon!

October 26, 2021

Mr. Matthew Brickey made my experience a whole lot better during my car service at AUDI BURLINGTON. Hats off to you, sir. Felt safer driving my Q3 on a Nor'Easter morning back to Waltham. Massachusetts. T More

by jldimayuga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Brickey
Oct 27, 2021 -

Audi Burlington responded

We're so happy to hear you feel safe and comfortable in your Q3! Thank you for leaving Matthew and the Audi Burlington team your five-star review! We hope to see you again next time!

October 26, 2021

They took my car in on time and was done pretty quickly service is excellent More

by G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Audi Burlington responded

We're happy to hear your service visit to Audi Burlington went so well! Thank you for rating us five stars!

October 26, 2021

Efficient, courteous and the work is always done right. Clean and sporty loaner cars also. More

by lincolnphg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2021 -

Audi Burlington responded

Your review has made our day! Thank you for taking the time to come see the Audi Burlington service team!

October 25, 2021

Great service and follow thru as usual. Jim explained everything no surprises always a pleasure to work with Jim. More

by Victor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Audi Burlington responded

Thank you for rating Audi Burlington five stars, Victor! We're glad Jim gave you such excellent care!

October 24, 2021

Very pleasant to work withServiced my car in timely Very pleasant to work with Serviced my car in timely manner with result & cost as promised More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2021 -

Audi Burlington responded

Thanks so much, John! We're glad to have you as an Audi Burlington customer!

October 22, 2021

Great Service dept, easy to make appts with texts to service personnel and turnaround is quick! David Brodeur did a great job fitting me in in less than 24 hours! Thx! More

by Savannah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2021 -

Audi Burlington responded

It was our privilege to serve you! Thanks for trusting the Audi Burlington team with your vehicle's service needs. We look forward to seeing you again next time!

October 22, 2021

Audi Burlington repaired a safety air bag sensor failure in my Q5 with speed, gave me a loaner, explained clearly what they did, maintaining COVID protocols and with a great service attitude. Matt (the serv More

by susanmorrisuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary and Matt, Ali Mohajer, Sarah Hannon
Oct 25, 2021 -

Audi Burlington responded

Thank you, Susan! We're happy the Audi Burlington team provided such excellent care to you! We look forward to seeing you again for your next service!

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