1,376 Reviews of Audi Burlington - Service Center
Kelly was super helpful. I didn’t realize I needed to make an appointment. However she submitted my car for service without one. I was expecting my car to be returned the next day and was elated to have make an appointment. However she submitted my car for service without one. I was expecting my car to be returned the next day and was elated to have it back the same day. More
Good communication and very informative about Audi service. My car was well taken care of for the repair and was also washed clean. service. My car was well taken care of for the repair and was also washed clean. More
Always customer-centric. Friendly, knowledgeable, explanations clear and answer my questions. All my car's documents and programs are digital so they know what coverage I have and what is already pai explanations clear and answer my questions. All my car's documents and programs are digital so they know what coverage I have and what is already paid for. That's a big plus also. More
Kelly was great to work with, very accommodating! I have great trust in this service department. I bought my certified Audi A4 there and have always brought it to them for maintenance. The work is alway great trust in this service department. I bought my certified Audi A4 there and have always brought it to them for maintenance. The work is always properly done with reasonable recommendations for future service. They continue to provide loaners regardless of cars age or repairs which is such a life saver! More
Gary was extremely helpful in getting my Audi repaired when the check engine light came on. He arranged a Lyft ride for me to go home while my car was being fixed and also arranged another ride for me to when the check engine light came on. He arranged a Lyft ride for me to go home while my car was being fixed and also arranged another ride for me to pick up my car. This is literally unheard of. Extremely happy and satisfied overall. More
Service was first rate and fast. Answered all my questions. Service Advisor was very knowledgeable. Would recommend to anyone with an Audi. questions. Service Advisor was very knowledgeable. Would recommend to anyone with an Audi. More
I have been a custom of herb chambers for a while now. The staff is very professional and helpful explaining in Detail the service The car needs. Derek was very professional and helpful. He kept me upda The staff is very professional and helpful explaining in Detail the service The car needs. Derek was very professional and helpful. He kept me updated throughout the day. Thank you to the staff and Derek that helped me. More
Quick and easy 30k service. I love my Audi Care Package because there was no additional charge! Everything was included. I also appreciated the car wash and vacuum. It was a nice touch. DJT from Winches because there was no additional charge! Everything was included. I also appreciated the car wash and vacuum. It was a nice touch. DJT from Winchester More
The service at Audi Burlington is always excellent. I wouldn’t take my car anywhere else for service. I am kept up to date throughout and I am always provided with a great loaner car. Gives me a chance t wouldn’t take my car anywhere else for service. I am kept up to date throughout and I am always provided with a great loaner car. Gives me a chance to try the latest models and plan for my next Audi! Happy to recommend. More