Audi Burlington - Service Center

Great dealership. The team, Jim in particular, is professional, knowledgeable and friendly. Communication regarding status, timing and cost of repairs is excellent. professional, knowledgeable and friendly. Communication regarding status, timing and cost of repairs is excellent. More

Derek was great! Fast efficient and knowledgeable. He should train other staff with his experience. should train other staff with his experience. More

Good to great service all the time, and I have been going since 2013. Don since 2013. Don More

Matthew was very helpful in solving the problem with my vehicle He contacted Audi to see if they could pay for some of the cost since the vehicle had only gone 1k past the warranty and they agreed to pay 9 vehicle He contacted Audi to see if they could pay for some of the cost since the vehicle had only gone 1k past the warranty and they agreed to pay 90% Of the cosy More

Wow! Gary, there is clearly a service culture here. I would absolutely recommend Audi Burlington. would absolutely recommend Audi Burlington. More

Ray Hebert provided excellent service. He kept me informed on the status of things throughout the process. informed on the status of things throughout the process. More

Good service. Very efficient. Not thrilled with replacement of back license plate which is a known Audi defect. replacement of back license plate which is a known Audi defect. More

This was my 2nd time getting my car serviced here. I was there for a recall, software upgrade and also ended up getting an oil change since I was almost due. I said I was going to wait but then mentioned I there for a recall, software upgrade and also ended up getting an oil change since I was almost due. I said I was going to wait but then mentioned I also had errands, They offered me a loaner, but I declined, since they also said the service would be less than 2 hours. Considering all I got done, and a wash and vacuum thrown in, it was a fast and easy visit and I was able to work while in the waiting area. The team is polite, fast and courteous! More

Always very courteous, professional and willing to go the extra mile for their valued customers. extra mile for their valued customers. More

Overall a good experience. Audi Service is expensive and I don't know if it is the vehicle design or the dealer's profit expectations or a combination of both. The Audi MMI is a confusing mess and never w I don't know if it is the vehicle design or the dealer's profit expectations or a combination of both. The Audi MMI is a confusing mess and never well explained, however, it seems to work. Overall, I give the vehicle and the dealer high marks. More