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Audi Burlington - Service Center

Burlington, MA

4.8
1,383 Reviews

1,383 Reviews of Audi Burlington - Service Center

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December 08, 2021

we have bought and serviced our cars here for years, and have always been very satisfied with the professionalism and quality of service More

by hdaglio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Audi Burlington responded

Thank you for trusting our team at Audi Burlington! We're honored to have you as a customer! See you next time!

December 06, 2021

Jim and the Audi Burlington team were great. Drop off, loaner, details of work needed and checkout were all top notch. I was in and out in 1 day. Will definitely return recommend to others. More

by rgfinch11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Audi Burlington responded

Your review for Jim and the team has made our day! Thank you so much for being a loyal Audi Burlington customer!

December 03, 2021

I brought my Audi A4 in for an oil change and due to COVID-related concerns, I requested a “contactless” service. Derek and the rest of the service personnel were very accommodating and respectful - tha More

by C&P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Audi Burlington responded

Thank you for the kind review! We appreciate you trusting Audi Burlington with your A4 and are happy to hear that Derek & the team could make you feel comfortable throughout the experience. Take care and please don't hesitate to reach out if we can be of service again in the future!

December 02, 2021

Derek B. has been my service manager for years, across multiple vehicles, and always provides excellent service. Extra credit for finding and fixing an undetermined "squeak/rattle". It's completely gone n More

by Borty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Audi Burlington responded

Thank you for being an Audi Burlington customer! We're so glad that Derek continues to earn your loyal business with his excellent service and we'll be sure to pass along these kind comments to him. Thanks again for the great review. We'll see you at your next visit!

December 02, 2021

Always great service from Audi Burlington. Jim and the rest of the staff there are great! More

by mike.delelys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Audi Burlington responded

Mike, we are so proud to hear that you had such a great time working with our team at Audi Burlington! Thank you so much.

Dec 02, 2021 -

Audi Burlington responded

Mike, we are so proud to hear that you had such a great time working with our team at Audi Burlington! Thank you so much.

December 01, 2021

Very friendly staff and prompt service , Customer service really accommodated me when I needed to come in. More

by yesenia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Audi Burlington responded

Thank you for the great review of Audi Burlington! We're glad our team was able to help you out and we hope we can be of service again in the future!

November 28, 2021

We use Audi Burlington for all the service needs of our Audis. Service department is friendly and efficient and prices are fair. Good communication and work is done on time. More

by Jhigham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Audi Burlington responded

Thank you for your review! We're so lucky to have you as a customer at Audi Burlington!

November 27, 2021

They are really helpful and it is done in a timely manner. Definitely recommend this location. More

by Nicole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Audi Burlington responded

Thank you for recommending the Audi Burlington team, Nicole! We appreciate your business and hope to see you again next time!

November 25, 2021

Very polite, very involved, nice waiting area, timely service, professional manner, clean environment, positive environment. More

by derickd721
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Audi Burlington responded

We're glad the Audi Burlington team could provide a five-star experience! Thank you for coming to see us!

November 24, 2021

Great service. Honest and up front with everything on what needs to be done. I highly recommend them. More

by mcnadnerb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2021 -

Audi Burlington responded

Thank you for recommending our team at Audi Burlington! We appreciate your review!

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