1,383 Reviews of Audi Burlington - Service Center
Good service. Very efficient. Not thrilled with replacement of back license plate which is a known Audi defect. replacement of back license plate which is a known Audi defect. More
This was my 2nd time getting my car serviced here. I was there for a recall, software upgrade and also ended up getting an oil change since I was almost due. I said I was going to wait but then mentioned I there for a recall, software upgrade and also ended up getting an oil change since I was almost due. I said I was going to wait but then mentioned I also had errands, They offered me a loaner, but I declined, since they also said the service would be less than 2 hours. Considering all I got done, and a wash and vacuum thrown in, it was a fast and easy visit and I was able to work while in the waiting area. The team is polite, fast and courteous! More
Overall a good experience. Audi Service is expensive and I don't know if it is the vehicle design or the dealer's profit expectations or a combination of both. The Audi MMI is a confusing mess and never w I don't know if it is the vehicle design or the dealer's profit expectations or a combination of both. The Audi MMI is a confusing mess and never well explained, however, it seems to work. Overall, I give the vehicle and the dealer high marks. More
Always very courteous, professional and willing to go the extra mile for their valued customers. extra mile for their valued customers. More
I've been going to Burlington for at least 40 years even before Herb Chambers. I would never go anywhere else. I always get a royal welcoming and excellent service. before Herb Chambers. I would never go anywhere else. I always get a royal welcoming and excellent service. More
Derek is the best service rep, he knows his stuff and he understands the customer!! understands the customer!! More
Excellent service, they took care of everything from the the time I dropped my car off until the time I picked it up the time I dropped my car off until the time I picked it up More
Quick appointment, hitch installed, less expensive than expected. 2021 Q5. Very happy with the service department. expected. 2021 Q5. Very happy with the service department. More