1,383 Reviews of Audi Burlington - Service Center
Pretty good service and very fast (less than 90’). Staff very welcoming and friendly. Strongly recommend it very welcoming and friendly. Strongly recommend it More
The service dept is speedy and courteous. Always a good experience in the 3 1/2 years I've gone there. experience in the 3 1/2 years I've gone there. More
Very efficient, got in and out quickly, loaner car ready as requested and work completed fast. as requested and work completed fast. More
Jim was very pleasant and helpful, my appointment was put in a month later but he managed to take the car in and sorted pick up and dropped off while I wait to get my car back. in a month later but he managed to take the car in and sorted pick up and dropped off while I wait to get my car back. More
This dealership is very professional and efficient. They focus on their customers and their overall satisfaction. focus on their customers and their overall satisfaction. More
Truly a 5 star experience. Just had regular maintenance completed on wifes eTron and as usual, it was a VERY pleasant experience. I work with Jim and Ray Hebert and my car was returned on time, freshly completed on wifes eTron and as usual, it was a VERY pleasant experience. I work with Jim and Ray Hebert and my car was returned on time, freshly cleaned and as expected. Thank you for always being so very professional and also appreciate the free snacks! More
Even for a quick oil change their service is phenomenal! Absolutely impressed with the entire staff and would recommend to anyone with the highest of rating! Absolutely impressed with the entire staff and would recommend to anyone with the highest of rating! More
The service department is the best I’ve ever used. I never have a problem getting an appointment when it is convenient for me. The service staff is great, Jim was my service rep this time and he was ex never have a problem getting an appointment when it is convenient for me. The service staff is great, Jim was my service rep this time and he was excellent More
For me Audi Burlington is the best dealership. From making an appointment to vehicle pickup, it could not have gone easier. The staff on every level is awesome. Thank you Audi Burlington! making an appointment to vehicle pickup, it could not have gone easier. The staff on every level is awesome. Thank you Audi Burlington! More
Jim Parolisi, my service consultant, has excellent customer service skills. He explained everything and answered all of my questions politely and completely. He set and met my expectations for repairs customer service skills. He explained everything and answered all of my questions politely and completely. He set and met my expectations for repairs and cost. He coordinated the repair of my older model vehicle, and I am a very happy customer. More