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Audi Burlington - Service Center

Burlington, MA

4.8
1,383 Reviews

1,383 Reviews of Audi Burlington - Service Center

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January 11, 2022

Pretty good service and very fast (less than 90’). Staff very welcoming and friendly. Strongly recommend it More

by Rui.m.mascarenhas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Audi Burlington responded

We're glad we could make this an easy experience, Rui! Thank you for rating us five stars! - Audi Burlington

January 06, 2022

The service dept is speedy and courteous. Always a good experience in the 3 1/2 years I've gone there. More

by Tee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2022 -

Audi Burlington responded

We're so happy to hear we've continued to earn your business! Thank you for rating Audi Burlington five stars!

January 05, 2022

Very efficient, got in and out quickly, loaner car ready as requested and work completed fast. More

by dealerrater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Audi Burlington responded

Thanks for reviewing your recent visit with our team here at Audi Burlington! We're thrilled we could earn your five-star rating and we hope to see you again in the future!

January 05, 2022

Jim was very pleasant and helpful, my appointment was put in a month later but he managed to take the car in and sorted pick up and dropped off while I wait to get my car back. More

by Sheiladiwa
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Audi Burlington responded

We're glad Jim could make the experience great for you! Thank you for coming to Audi Burlington!

January 05, 2022

This dealership is very professional and efficient. They focus on their customers and their overall satisfaction. More

by dolan996
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2022 -

Audi Burlington responded

Thank you for the wonderful feedback! We appreciate your business and look forward to your next visit with us here at Audi Burlington!

January 03, 2022

Truly a 5 star experience. Just had regular maintenance completed on wifes eTron and as usual, it was a VERY pleasant experience. I work with Jim and Ray Hebert and my car was returned on time, freshly More

by Heidi & Jay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Hebert
Jan 05, 2022 -

Audi Burlington responded

Thank you so much for the wonderful review! We're truly honored to have you as an Audi Burlington customer and look forward to your next visit!

January 01, 2022

Even for a quick oil change their service is phenomenal! Absolutely impressed with the entire staff and would recommend to anyone with the highest of rating! More

by Lorimcneanyhunt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Audi Burlington responded

Thank you for visiting us here at Audi Burlington! We appreciate your recommendation and look forward to seeing you again next time!

December 30, 2021

The service department is the best I’ve ever used. I never have a problem getting an appointment when it is convenient for me. The service staff is great, Jim was my service rep this time and he was ex More

by c.william.sylvia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Mohajer
Jan 03, 2022 -

Audi Burlington responded

Thank you so much for continuing to trust Audi Burlington with your service needs. It means a great deal to us! Jim and the team are here the next time you need anything!

December 30, 2021

For me Audi Burlington is the best dealership. From making an appointment to vehicle pickup, it could not have gone easier. The staff on every level is awesome. Thank you Audi Burlington! More

by janganley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Audi Burlington responded

You're most welcome, and thank you for for coming to Audi Burlington. We appreciate your patronage!

December 30, 2021

Jim Parolisi, my service consultant, has excellent customer service skills. He explained everything and answered all of my questions politely and completely. He set and met my expectations for repairs More

by Michele
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Audi Burlington responded

It's great to hear that Jim made your service visit easier, Michele! Thank you for taking the time to leave the Audi Burlington team your five-star review! We'll see you next time!

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