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Audi Burlington - Service Center

Burlington, MA

4.8
1,382 Reviews

1,382 Reviews of Audi Burlington - Service Center

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February 19, 2022

Derek is awesome! Super speedy check-in and provided with super clear descriptions of the service. If you go, ask for him! More

by phoebzzz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2022 -

Audi Burlington responded

Thank you for sharing your experience working with Derek at Audi Burlington! See you next time!

February 18, 2022

Very good and clean service! They serviced it on time. Checkin and checkout was prompt with clear details. More

by Valar29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Audi Burlington responded

Thank you for your 5-stars! We look forward to working with you again next time! -Audi Burlington

February 18, 2022

Quick, friendly, excellent car service. Walked out with service completed and car washed and vacuumed! More

by bankssan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond
Feb 22, 2022 -

Audi Burlington responded

It means so much to us that we could make your experience great! Thank you for being an Audi Burlington customer!

February 17, 2022

Great people delivering very good service. Have purchased multiple cars at Audi Burlington and sales exceed my expectations. Service over the years has been outstanding! They have gone above More

by John.butler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond in Service
Feb 17, 2022 -

Audi Burlington responded

Hi John, thank you for sharing your experience working with Raymond at Audi Burlington! We look forward to seeing you next time!

February 16, 2022

During one freezing night , my car had a hard time starting. The next day, I drove to Audi and Jim the service advisor, arranged for my car to be seen by the service dept. The battery was replaced and More

by Casey 102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2022 -

Audi Burlington responded

We're so glad we were able to help you out! Thanks for trusting the Audi Burlington team with your vehicle. We hope we can be of service again in the future!

February 12, 2022

Derek quickly got my write up ready and noticed I needed my 40k service done and added that to my recall work .i was in and out of the dealership and off to work in minutes More

by Jason1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Audi Burlington responded

Thank you for the review! We're happy to hear Derek provided you with such wonderful service and we look forward to seeing you again next time here at Audi Burlington!

February 12, 2022

Polite and efficient. Used a loaner and the car looked great when I got it back. More

by Maffeojohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2022 -

Audi Burlington responded

Thank you for the positive feedback! We appreciate you trusting the Audi Burlington team with your vehicle and hope we have the opportunity to serve you again in the future!

February 10, 2022

Very efficient prompt service. Derek Broder was a pleasure to work with here. Great follow-through More

by Gfrank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Audi Burlington responded

Thank you for the wonderful feedback about your recent visit here at Audi Burlington! Derek & the team look forward to serving you again in the future!

February 04, 2022

Staff could not be nicer. Very accommodating.They explained what they were going to do. And car was serviced and cleaned. More

by maureen.feltch
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Audi Burlington responded

Thank you for the fantastic feedback, Maureen! We hope to see you again next time here at Audi Burlington!

February 04, 2022

Always friendly service and so nice to be able to get a loaner car. First class operation! More

by gburns3rd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Audi Burlington responded

Thank you! We're happy we could make this an easier experience! - Audi Burlington

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