1,382 Reviews of Audi Burlington - Service Center
Very friendly, communicative, correct service. Fast checkin and checkout. Was able to get a loaner during service as well Fast checkin and checkout. Was able to get a loaner during service as well More
Quick and easy service for a software update! The service dept was very busy the morning I went but the desk was efficient in checking me in and getting me on my way. The service dept was very busy the morning I went but the desk was efficient in checking me in and getting me on my way. More
Neat, clean waiting area. Service is at Audi dealer prices, but the personnel are skilled, courteous and efficient. They get it right the first time, and rarely miss anything. Service is at Audi dealer prices, but the personnel are skilled, courteous and efficient. They get it right the first time, and rarely miss anything. More
Jim was very professional and helpful. The work was quick and the car was very clean after service. The work was quick and the car was very clean after service. More
I typically NEVER use a dealer for service because of past experience and cost but this dealer has earned my business for the things I don’t have the tools to do myself. They have always been attentive a past experience and cost but this dealer has earned my business for the things I don’t have the tools to do myself. They have always been attentive and empathetic while setting CLEAR expectations. I had Herby as my service advisor and he was proactive, helpful, and beyond friendly. I’ll be buying another car soon and I think I’ll try their sales team next. More
Great job by all the front of house staff. I was kept informed and they were able to let me switch loaners when the first had a minor technical glitch. Very pleasant experience! I was kept informed and they were able to let me switch loaners when the first had a minor technical glitch. Very pleasant experience! More
My visit was OK. But it was difficult to set up an appointment. I left my phone and nobody call me back. But it was difficult to set up an appointment. I left my phone and nobody call me back. More
Recall work was completed on time and interaction with service agent was professional as usual service agent was professional as usual More
Great service and expertise. . well informed timely service through out the entire process. Faculty and waiting area very nice . well informed timely service through out the entire process. Faculty and waiting area very nice More
Did everything, took me on time, was able to get loaner, finished earlier than expected. And car nice and clean ! finished earlier than expected. And car nice and clean ! More