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Audi Burlington - Service Center

Burlington, MA

4.8
1,380 Reviews

1,380 Reviews of Audi Burlington - Service Center

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March 23, 2022

Very well staffed, courteous with professional service team. Work completed on time. With a loaner car to use during the day. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2022 -

Audi Burlington responded

Thank you for sharing your experience, Jeff! We appreciate you coming to visit us here at Audi Burlington and hope we have the opportunity to serve you again in the future!

March 19, 2022

It was easy to get an appointment for service. Everything was done in few hours. More

by halina.oleksy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2022 -

Audi Burlington responded

We're happy the team could make this a great experience, Halina! Thank you for coming to Audi Burlington!

March 18, 2022

Staff was Professional courteous efficient and knowledgeable. They addressed all the issues necessary to repair my car. They also took the time to clean wash and vacuum great job thank you so much More

by marietdarrigo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2022 -

Audi Burlington responded

Hi Marie, thank you for sharing your 5-stars! We hope you choose us next time!

March 18, 2022

Routine service and fixed minor issue with washer fluid nozzle. Very pleasant and helpful. Quick checkout. Loaner vehicle clean. More

by judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Carman, Kelly Mullaney
Mar 21, 2022 -

Audi Burlington responded

Thank you, Judy! We're glad to be your automotive resource! - Audi Burlington

March 17, 2022

I was extremely satisfied - appointment was easy to make the sign in went smoothly and the car was ready sooner than expectef More

by Rfougere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2022 -

Audi Burlington responded

Thank you! We're glad you had a five-star experience! - Audi Burlington

March 16, 2022

I have been a customer for 6 years and have had an outstanding relationship with Herb Chambers Burlington Audi. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Curkic
Mar 18, 2022 -

Audi Burlington responded

Thank you for trusting Audi Burlington for the past 6 years! We're so lucky to have a loyal customer like you!

Mar 18, 2022 -

Bob responded

Thank You for your impeccable service staff

March 16, 2022

Quick and professional service / in and out quickly and all questions answered. Car washed each time it’s serviced as well More

by Cal01950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Mar 16, 2022 -

Audi Burlington responded

Thank you for trusting the Audi Burlington team with your service needs! We appreciate your kind review and hope to see you again in the future. Take care!

May 25, 2022 -

Cal01950 responded

Gary is a great service advisor

March 14, 2022

Easy to make an appointment and the dealer had a loaner as promised on the service date. What’s more the service invoice was less than the estimate. Imagine that! More

by GGK
Recommend Dealer
Yes
Employees Worked With
Herby
Mar 17, 2022 -

Audi Burlington responded

We're so glad the Audi Burlington team helped you have a positive service visit! Thank you for trusting us with your vehicle! We'll see you next time!

March 11, 2022

Very friendly, communicative, correct service. Fast checkin and checkout. Was able to get a loaner during service as well More

by blanske
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Audi Burlington responded

We are so proud to hear that you had a great time at Audi Burlington! Thank you for choosing us!

March 11, 2022

Quick and easy service for a software update! The service dept was very busy the morning I went but the desk was efficient in checking me in and getting me on my way. More

by mymoon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond
Mar 14, 2022 -

Audi Burlington responded

We're glad we could provide a more streamlined process when servicing your vehicle! Thank you for rating us five stars! - Audi Burlington

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