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Audi Burlington - Service Center

Burlington, MA

4.8
1,380 Reviews

1,380 Reviews of Audi Burlington - Service Center

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April 08, 2022

Excellent customer service, service desk always goes the extra mile! Helpful and friendly staff, always with a smile and white glove service! More

by Katy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2022 -

Audi Burlington responded

Thank you for trusting the Audi Burlington team with your service needs, Katy! We appreciate your support and look forward to your next visit!

April 08, 2022

Jim Paresi, in the service group, is extremely professional and helpful. The recall work was done as scheduled, transportation to and from my house was arranged and a cleaned and vacuumed car was More

by Kentucker
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2022 -

Audi Burlington responded

Thank you for sharing your kind words working with Jim at Audi Burlington! We look forward to seeing you next time!

April 06, 2022

Derik is very courteous and goes above and beyond. I would highly recommend Burlington Audi More

by seancashell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2022 -

Audi Burlington responded

Sean, we are so proud to hear that Derik and the team at Audi Burlington can take such awesome care of you! Thank you so much!

April 04, 2022

Great customer service. Like how the technicians send you updates with video during vehicle inspection. Would recommend More

by Roberto Monserrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Hebert
Apr 05, 2022 -

Audi Burlington responded

Thank you for your review, Roberto! We appreciate your recommendation! We look forward to seeing you next time at Audi Burlington!

April 02, 2022

All around good experience! ! I’ll be working w/ them again when I need service!! More

by Margot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hebert!!! He was thoughtful and thorough!
Apr 02, 2022 -

Margot responded

Working with Ray was a joy!! I’ll be back!!! L

Apr 05, 2022 -

Audi Burlington responded

We're so happy to hear this, Margot! Thanks for visiting Audi Burlington - we look forward to seeing you next time!

April 01, 2022

Fabulous experience. Very professional. Jim was exceptional to deal with. He went well above and beyond. And the dealership was very well run good job all around. More

by Eweisman6
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Audi Burlington responded

Thank you for the wonderful feedback! We're happy to hear you had a great experience with Jim and we look forward to seeing you again next time here at Audi Burlington!

March 31, 2022

They always take care of us! Give us loaners whenever our cars go in for service and always get our cars back looking brand new. Love it! Always polite and professional :) More

by Mfrangoulidis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Carman
Apr 01, 2022 -

Audi Burlington responded

Thank you for your support of the Audi Burlington team! We appreciate your loyal business and look forward to your next visit!

March 31, 2022

The absolute best dealership anywhere. Purchased 5 vehicles over many years. Adnan, the GM, runs a top notch organization. More

by Chip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2022 -

Audi Burlington responded

Wow, Chip! Thank you for being a loyal Audi Burlington customer! We're so happy Adnan and the team have provided such excellent care!

March 31, 2022

Clean. I’ve gotten my last 3 cars with them. They have a knowledgeable staff and solid service department. More

by pwesolowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Herby from Service department
Apr 01, 2022 -

Audi Burlington responded

Thank you for trusting the Audi Burlington team with your loyal business! We're honored to receive your support and look forward to seeing you at your next visit!

March 29, 2022

Excellent experience as always The service advisor was thorough and professional Everything was done as requested More

by pmgreen62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Mar 29, 2022 -

Audi Burlington responded

Thank you for trusting the Audi Burlington team with your service needs! We appreciate your continued support and look forward to your next visit!

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