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Audi Burlington - Service Center

Burlington, MA

4.8
1,380 Reviews
Call Service Center (781) 272-8880

1,380 Reviews of Audi Burlington - Service Center

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April 21, 2022

When waiting for service, it is quick and efficient and Pay attention to detail. The staff are friendly and courteous. More

by leberth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t see
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Apr 22, 2022 -

Audi Burlington responded

Thank you for trusting the Audi Burlington team with your service needs! We appreciate your wonderful feedback and hope to see you again next time!

April 18, 2022

Herby was very helpful and professional. Excellent service. Waiting area was comfortable. Also appreciated the complimentary vacuum and car wash. More

by P1a2s3c4a5l6triangle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herby (service)
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Apr 19, 2022 -

Audi Burlington responded

Thank you for taking the time to share your experience working with Herby and the rest of our team! We're pleased to hear that we went above and beyond during your recent visit!

April 17, 2022

Great customer service, quality maintenance and attention to detail, timely advice and follow through, great communications More

by Nedpreston23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
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Apr 19, 2022 -

Audi Burlington responded

Thank you for the excellent feedback! We appreciate you coming to visit us here at Audi Burlington and we look forward to seeing you next time!

April 16, 2022

Great dealership. Everyone is very professional and they are super efficient. They get you right in and right out and take care of every last detail. Highly recommend More

by bdeon28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2022 -

Audi Burlington responded

Thank you for the fantastic feedback! We're grateful for your continued support and look forward to seeing you next time here at Audi Burlington!

April 15, 2022

60k mile service today. Jim Parolisi does a great job. He listens and then explains More

by Rich B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2022 -

Rich B responded

Jim Parolisi does a great job. Helpful, knowledgeable and accommodating. One of the reasons I continue to have my vehicle services at Burlington Audi.

Apr 18, 2022 -

Audi Burlington responded

Thank you for the wonderful feedback, Rich! Jim & the team look forward to seeing you next time! - Audi Burlington

April 15, 2022

Jim , the customer care representative that worked with me was terrific- professional, helpful and communicative More

by stemmed_06ski
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2022 -

Audi Burlington responded

Thank you for sharing your experience working with Jim at Audi Burlington! See you next time!

April 14, 2022

Dealership professional, efficient and always keeps you informed of price and How long you will be. If work needs to be done they give you options. Very satisfied. More

by jcmcgeehan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gary Carman
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Apr 14, 2022 -

Audi Burlington responded

Thank you for taking the time to share your recent service! We love having you as a customer and look forward to seeing you next time at Audi Burlington!

April 10, 2022

Derek make the entire process painless. He was curious and very knowledgeable. He presented me with my options. More

by Julio.sical
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 12, 2022 -

Audi Burlington responded

We're so glad Derek had the opportunity to assist you! Thanks for trusting Audi Burlington with your business and please don't hesitate to reach out if we can be of service again in the future!

April 10, 2022

The service team in Burlington Audi are by far one of the top Audi dealers in Massachusetts!!! Derek, I greatly appreciate you getting my vehicle in last minute and taking care of my needs so that I may arr More

by kstrick14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Carman, Kelly Mullaney
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Apr 12, 2022 -

Audi Burlington responded

We're so glad Derek had the opportunity to assist you, Kathleen! Thank you for the wonderful review and please don't hesitate to reach out if we can be of service again in the future! - The Audi Burlington Team

Apr 12, 2022 -

kstrick14 responded

My email is: kstrick14@comcast.net

April 08, 2022

Best Audi dealership I have been to! The service advisor was so accommodating and nice to work with. More

by Rlevy1250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Report | Print
Apr 08, 2022 -

Audi Burlington responded

Wow, thank you so much for this wonderful feedback! It was a pleasure having you visit us here at Audi Burlington and we hope to see you again next time!

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