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Audi Burlington - Service Center

Burlington, MA

4.8
1,380 Reviews

1,380 Reviews of Audi Burlington - Service Center

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June 13, 2022

Excellent service team, I have a great deal of confidence in the entire process from the drop off to delivery it’s stress free and efficient. More

by Ldevitt51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Jun 14, 2022 -

Audi Burlington responded

Thank you for the five stars! We appreciate the kind words and we hope to see you back here at Audi Burlington for all of your future auto needs.

June 11, 2022

Vehicle was immediately taken into service and was returned within the estimated timeframe. All work was performed as requested More

by fjg111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Audi Burlington responded

Thank you for the five stars! We appreciate all of the kind words and we hope to see you back here at Audi Burlington for all of your future automotive needs.

June 11, 2022

Derek could not have been more knowledgeable and polite. He kept me informed and had vehicle returned at time promised. He even got my quoted price reduced. More

by Muzzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Audi Burlington responded

Thanks for the five stars! We are happy to hear that Derek could assist you during your time with us and we hope to see you back at Audi Burlington for all of your future auto needs.

June 09, 2022

Audi Burlington is an excellent dealership from new purchase through service every one is very courteous and professional. I enjoy doing business with Derek Brodeur, Josh Morrison, Adnan Sehovic, Bren More

by pweshonko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Morrison
Jun 09, 2022 -

Audi Burlington responded

We're thrilled to hear how Derek, Josh, Adnan, and Brendan made the experience great for you! Thank you for the awesome feedback and for being part of the Audi Burlington family! We look forward to assisting you again!

June 08, 2022

Scheduled an appointment for next week and Kelly called me with a opening getting me in sooner! Very professional and accommodating to my needs. Kelly had a positive attitude and great vibe when I arrived. More

by Jeffreyd12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Moynihan , Kelly Mullaney
Jun 09, 2022 -

Audi Burlington responded

Thank you for the kind review! We're happy to hear Kelly & the team took great care of you throughout this experience and we hope we have the privilege of assisting you with your next vehicle purchase. Take care and thanks again, from all of us here at Audi Burlington!

June 08, 2022

Excellent experience. Easy drop off. Service advisor was knowledgeable and friendly. Kept me informed. Easy pickup. More

by Dhurley1003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Audi Burlington responded

Thank you for the five stars! We hope to see you here at Audi Burlington for many years to come!

Feb 11, 2023 -

Dhurley1003 responded

Excellent dealership

June 08, 2022

All associates at Audi Burlington are couteoys and, attentive. The level of professionalism is outstanding. More

by Ro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Audi Burlington responded

Ro, thank you so much for choosing Audi Burlington. Please let us know if we can be of any more assistance. - Audi Burlington

June 07, 2022

It was easy to make an appointment when I arrived the check in process was simple and my car was ready for pickup earlier than forecast. Great service experience More

by bobbishc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Audi Burlington responded

Thank you for the wonderful feedback! We're so glad we had the opportunity to serve you and hope we can do so again in the future. Take care! - The Audi Burlington Team

June 06, 2022

Took my A5 in for servicing here recently - Jim Parolisi and his team are very professional and pleasant to deal with. The process was quick and seamless, and I’ll 100% be returning to Audi Burlington for a More

by robclark1127
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Audi Burlington responded

Thank you for the five stars! We appreciate the positive review, and we're happy to know that Jim and the crew here could help facilitate such a good experience for you. We hope to see you here at Audi Burlington for all of your future automotive needs!

June 04, 2022

Excellent professional and friendly service for leasing or buying a car, and they will go to extremes to get the car you want if it is within 400 miles of the dealership. And their service is even better. More

by tstag12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Kotsiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sven Curkic, Matthew Correia
Jun 06, 2022 -

Audi Burlington responded

Thank you for the wonderful review! We're honored to have you as an Audi Burlington customer and look forward to seeing you next time!

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