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Audi Burlington - Service Center

Burlington, MA

4.8
1,380 Reviews

1,380 Reviews of Audi Burlington - Service Center

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July 01, 2022

By far the best dealership I have ever dealt with for any make of vehicle. Management is outstanding and every employee makes you feel like a valued customer. Service department has always provided excellent More

by Goodejr33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Brickey, Kelly Mullaney
Jul 01, 2022 -

Audi Burlington responded

Thank you for sharing your kind review! We're so happy that you consider us the best! We look forward to seeing you next time at Audi Burlington!

July 01, 2022

Service was timely and my car was fixed to perfection. We had one slight issue but Derek resolved it perfectly. More

by Jeanne.duran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Audi Burlington responded

Thanks for that positive rating. Come back again if there’s anything else we can do for you and your vehicle! - Audi Burlington

July 01, 2022

Kelly is so professional and knowledgeable…I always feel as if I’m in good hands when I check in for service. The dealership keeps you apprised of what they find and I love the explanatory video. More

by Naj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Carman, Kelly Mullaney
Jul 01, 2022 -

Audi Burlington responded

Thanks for the five stars, Naj! We're happy to hear that Kelly could assist you during your time with us here at Audi Burlington and we hope to see you again!

June 30, 2022

Oh I didn’t purchase my car here, I have been using this dealership for service since it’s closest to my house. All of the staff here are wonderful. Derek the service advisor is honest and upfront and was a More

by Chuck E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2022 -

Audi Burlington responded

Thank you for trusting our service technicians for all of your automotive needs! -Audi Burlington

June 29, 2022

I had a great experience with Raymond at Audi Burlington. He did a great job letting me know what shape my Audi was in and was very thourough. More

by janetannarelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2022 -

Audi Burlington responded

Thanks for the five stars, Jane! We're glad that Raymond could assist you during your visit with us and we hope to see you back here at Audi Burlington for all of your future automotive needs!

June 28, 2022

Jim Parolisi in the Service Dept. has always taken good care of us and our two cars… More

by Petermh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Audi Burlington responded

Thank you for the five stars, Peter! We are happy to hear that Jim could assist you during your visit with us here at Audi Burlington and we hope to continue and see you for years more to come!

June 28, 2022

Gary was great and whole experience overall was excellent. I called at 11 AM and had an appt at 1230 PM More

by tomglynn23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Jun 29, 2022 -

Audi Burlington responded

Thanks for the five stars, Tom! We are happy to hear that Gary could assist you during your visit with us and we hope to see you back here at Audi Burlington for all of your future auto needs.

June 27, 2022

Excellent service we were treated very well. Would use their service again. Everyone was courteous and helpful More

by gpatrickohara
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicoly Mandelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

gpatrickohara responded

Excellent service we were treated very well. Would use their service again. Everyone was courteous and helpful.

Jun 28, 2022 -

Audi Burlington responded

Thank you so much! We're happy you had such a great experience here at Audi Burlington! We'll see you again for your next service!

June 27, 2022

Every member of the team I encountered were helpful and super polite. I had left my garage opener in my car before I left and they happily recovered it. More

by Joansolomon
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2022 -

Joansolomon responded

My review of Audi service is authentic.

Jun 27, 2022 -

Audi Burlington responded

We're so glad we were able to help you out! Thanks for the kind review and please don't hesitate to reach out if we can be of service again in the future! - The Audi Burlington Team

June 22, 2022

Gary and Audi Burlington are great. They make service a pleasant experience. Thanks again for everything. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Carman
Jun 23, 2022 -

Audi Burlington responded

Thank you for the five stars, Chris! We're happy to hear that Gary could assist you and we hope to see you back at Audi Burlington for all of your future auto needs!

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