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Audi Burlington - Service Center

Burlington, MA

4.8
1,410 Reviews
Call Service Center (781) 272-8880

1,410 Reviews of Audi Burlington - Service Center

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September 23, 2022

I have been a client of Audi Burlington for 15 years. Their service is always very professional and complete. I have to say this last time it was exceptional because of Gary’s assistance. More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Report | Print
Sep 26, 2022 -

Audi Burlington responded

Barbara, thank you so much for being a loyal Audi Burlington customer! We're grateful for all of your support over the past 15 years and look forward to serving you for many more. Take care!

September 21, 2022

Great service and great communication. Love that I got a text saying the car was ready with a video explaining all services performed. More

by reid.morin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2022 -

Audi Burlington responded

Thank you for the excellent feedback! We appreciate you trusting the Audi Burlington team with your vehicle and hope we have the opportunity to serve you again in the future!

September 21, 2022

Very pleasant interaction with staff, very professional. The technicians always do a good job. No concerns at all. More

by nicktroisi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2022 -

Audi Burlington responded

Thank you for being an Audi Burlington customer! We appreciate your kind feedback about our team and look forward to seeing you next time!

September 21, 2022

Jim at Audi Burlington was great and has been for me with 3 cars over 7 years More

by Jcreilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2022 -

Audi Burlington responded

Thank you for the kind review! We're so glad Jim continues to earn your business and we look forward to seeing you next time here at Audi Burlington!

September 21, 2022

Great dealership, experience,and employees. Jim Parolisi is my service advisor and the best. I will continue to use Herb Chambers for my Audi needs More

by mcalvert2174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2022 -

Audi Burlington responded

Thank you for the wonderful feedback! We appreciate you trusting Jim & the Audi Burlington team with your service needs and look forward to your next visit!

September 20, 2022

AS always, the service team at Audi Burlington is efficient, pleasant and pays attention to detail. They demonstrate they appreciate your business. More

by paulsdigs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2022 -

Audi Burlington responded

Thank you for the wonderful review of our Audi Burlington team! We're grateful for your support and look forward to seeing you next time!

September 20, 2022

Efficient service team, especially Jim. He was helpful and kept me updated throughout my service. More

by lcava060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2022 -

Audi Burlington responded

Thank you for sharing your experience working with Jim! See you next time at Audi Burlington!

September 19, 2022

Jim Parolisi was wonderful! !! Prompt , efficient service, it’s a joy to have service with Jim and Audi Burlington. More

by dr.Vultaggio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2022 -

Audi Burlington responded

Thank you for trusting Audi Burlington with your service needs! Jim & the team look forward to your next visit!

September 19, 2022

Excellent service. Car was ready when promised. Loaner car was very good. I would definitely recommend. More

by Jackarbeiter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2022 -

Audi Burlington responded

Thank you for trusting Audi Burlington with your service needs! We hope to see you again next time!

September 19, 2022

always taken care of when i go. new service area looks very well organized when i got there More

by aflynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Report | Print
Sep 22, 2022 -

Audi Burlington responded

Thank you for coming to Audi Burlington for service and taking a moment to leave us a kind review! We always aim for your experience to be top-notch, and that includes keeping an organized and tidy space. Thank you again for your patronage!

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