Back

Audi Burlington - Service Center

Burlington, MA

4.8
1,382 Reviews

1,382 Reviews of Audi Burlington - Service Center

Sort by
September 29, 2022

I brought my car in to replace a tire and worked with Gary. He was great! Everyone was friendly, helpful and knowledgeable. And the work was done quickly and professionally. Would highly recommend! More

by Mars13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Sep 30, 2022 -

Audi Burlington responded

Thank you for taking the time to leave this rating. It was our pleasure to provide a top-notch dealership experience. We hope you will come back to see us in the future. - Audi Burlington

September 28, 2022

Fast efficient service call today. Waiting area with free wifi as well as water, coffee, and small refreshments. More

by Peranderslof
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Sep 30, 2022 -

Audi Burlington responded

Thank you for your review! We're happy that we catered to your needs during your recent visit! -Audi Burlington

September 23, 2022

I have been a client of Audi Burlington for 15 years. Their service is always very professional and complete. I have to say this last time it was exceptional because of Gary’s assistance. More

by Barbara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Sep 26, 2022 -

Audi Burlington responded

Barbara, thank you so much for being a loyal Audi Burlington customer! We're grateful for all of your support over the past 15 years and look forward to serving you for many more. Take care!

September 21, 2022

Great service and great communication. Love that I got a text saying the car was ready with a video explaining all services performed. More

by reid.morin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Audi Burlington responded

Thank you for the excellent feedback! We appreciate you trusting the Audi Burlington team with your vehicle and hope we have the opportunity to serve you again in the future!

September 21, 2022

Very pleasant interaction with staff, very professional. The technicians always do a good job. No concerns at all. More

by nicktroisi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Audi Burlington responded

Thank you for being an Audi Burlington customer! We appreciate your kind feedback about our team and look forward to seeing you next time!

September 21, 2022

Jim at Audi Burlington was great and has been for me with 3 cars over 7 years More

by Jcreilly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Audi Burlington responded

Thank you for the kind review! We're so glad Jim continues to earn your business and we look forward to seeing you next time here at Audi Burlington!

September 21, 2022

Great dealership, experience,and employees. Jim Parolisi is my service advisor and the best. I will continue to use Herb Chambers for my Audi needs More

by mcalvert2174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Audi Burlington responded

Thank you for the wonderful feedback! We appreciate you trusting Jim & the Audi Burlington team with your service needs and look forward to your next visit!

September 20, 2022

Efficient service team, especially Jim. He was helpful and kept me updated throughout my service. More

by lcava060
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Audi Burlington responded

Thank you for sharing your experience working with Jim! See you next time at Audi Burlington!

September 20, 2022

AS always, the service team at Audi Burlington is efficient, pleasant and pays attention to detail. They demonstrate they appreciate your business. More

by paulsdigs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2022 -

Audi Burlington responded

Thank you for the wonderful review of our Audi Burlington team! We're grateful for your support and look forward to seeing you next time!

September 19, 2022

A good experience overall. Derek offered clear communication and kept me informed of the progress of service. I was particularly pleased by the video which was very helpful i More

by cswpsyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Audi Burlington responded

Thank you for your review! We're so happy that Derek provided you with an excellent appointment! We look forward to seeing you next time at Audi Burlington!

...
68
...