Audi Burlington - Service Center

Considerate, responsive, and thorough. The alternator failed leaving partially in the road. Audi roadside assist was 90 minutes away at a minimum leaving me to call the local police to p The alternator failed leaving partially in the road. Audi roadside assist was 90 minutes away at a minimum leaving me to call the local police to provide safety for me and my car. I had to use their tow company which I will reach out to Audi Burlington to pay for. I am hoping that they will approve. More

Derek was a huge help as always. He got my car in immediately and got me a loaner. With an hours I had a full diagnosis and a solution. This is the best Audi service location. He got my car in immediately and got me a loaner. With an hours I had a full diagnosis and a solution. This is the best Audi service location. More

I had my car serviced today. Jim took care of me. He was very nice to work with. They explained everything in detail. I have always had a great experience here. I highly recommen Jim took care of me. He was very nice to work with. They explained everything in detail. I have always had a great experience here. I highly recommend buying and servicing your car at this location! More

Excellent and personal service. The car was ready when I was told, was clean, and felt like new. The car was ready when I was told, was clean, and felt like new. More

Came in to get a window issue fixed - they took a few days to get the right part, but the overall experience was quite smooth and they also washed the car as a nice extra touch. Kelly was great at keepin days to get the right part, but the overall experience was quite smooth and they also washed the car as a nice extra touch. Kelly was great at keeping me posted on the status of the part delivery and scheduling. More

Despite slow computer issues, Jim was able to update my records and get me set up for my service appointment and a loaner. records and get me set up for my service appointment and a loaner. More

Prompt and very good service. I was able to have my SQ5 towed in due to a tire blowout. Derek was fantastic as always. Provided me with a loaner car and had my car fixed in a coup I was able to have my SQ5 towed in due to a tire blowout. Derek was fantastic as always. Provided me with a loaner car and had my car fixed in a couple of days. Derek is a great person to deal with More

Ray in the service department was awesome. Seamless!! In and out in 10 minutes. Thanks again Ray Seamless!! In and out in 10 minutes. Thanks again Ray More

I am very satisfied with this dealership. The staff members with whom I interacted were very courteous and helpful. I’m satisfied with their answers to my questions. Thank you for the excelle The staff members with whom I interacted were very courteous and helpful. I’m satisfied with their answers to my questions. Thank you for the excellent service. More

Gary was very professional and helpful with detailing my cars issues and what it would take to fix them. He listened carefully and documented everything. cars issues and what it would take to fix them. He listened carefully and documented everything. More