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Audi Burlington - Service Center

Burlington, MA

4.8
1,382 Reviews
Call Service Center (781) 272-8880

1,382 Reviews of Audi Burlington - Service Center

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October 13, 2022

Jim made the service experience as easy as possible. He was professional and clear about what needed to be done for my car. Work was completed on time. More

by Jready95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2022 -

Audi Burlington responded

Thank you for sharing your awesome appointment working with Jim at Audi Burlington! We look forward to seeing you next time!

October 12, 2022

The dealership was very organized and efficient. Anthony in the service dept. was very professional and helpful. More

by asheedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
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Oct 13, 2022 -

Audi Burlington responded

Thank you for leaving Anthony and the team your five-star review! We look forward to assisting you again at Audi Burlington!

Oct 13, 2022 -

asheedy responded

The dealership was very organized and efficient. Anthony in the service dept. was very professional and helpful.

October 10, 2022

Tony, the person helping me with my service check was excellent. He was both courageous and knowledgeable. More

by coreydaniels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony in service
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Oct 11, 2022 -

Audi Burlington responded

Thanks for the five stars, Corey! We're honored to hear that Tony could assist you during your visit with us here at Audi Burlington. We hope to see you back!

October 08, 2022

Kelly is the best ! Always so helpful & professional. Service dept is always so friendly and my car is always ready when promised More

by Karen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Report | Print
Oct 10, 2022 -

Audi Burlington responded

Thank you for the kind comments, Karen - Kelly will be so happy to hear them! We appreciate your business and look forward to seeing you next time here at Audi Burlington!

October 08, 2022

A Very good experience working the dealer’s professionals. Kept me informed throughout the process. More

by marieclaude_jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Report | Print
Oct 10, 2022 -

Audi Burlington responded

Thank you for the wonderful feedback about your recent experience with the Audi Burlington team! We hope we have the opportunity to serve you again in the future. Take care!

October 07, 2022

Excellent customer service - Derek from service dept is A+ ! Thorough , clear communication and customer right in meeting my neefs More

by tbrenna100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 07, 2022 -

Audi Burlington responded

Thanks for the five stars! We're glad to hear that Derek could assist you during your visit with us here at Audi Burlington. We hope to see you back!

October 07, 2022

Very professional and high quality service. The personnel was very competent and courteous. Great job! More

by Gosia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
Report | Print
Oct 10, 2022 -

Audi Burlington responded

Thank you for the wonderful review! We appreciate you trusting the Audi Burlington team with your service needs and hope to see you again next time!

October 03, 2022

Great and timely service The service rep was great and explained everything that was being done to the cat as well as the cost More

by Joanmel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2022 -

Audi Burlington responded

Thank you for leaving our service team with such a great review! We look forward to seeing you again at Audi Burlington!

Oct 05, 2022 -

Joanmel responded

awesome service

Oct 05, 2022 -

Joanmel responded

extremely pleased

September 30, 2022

Jim always provides outstanding service. He provides updates on the service to the car, and he explains work being conducted. I always leave happy. More

by Anvamivaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 30, 2022 -

Audi Burlington responded

Thank you for the kind review! We're thrilled to hear Jim continues to provide you with excellent service and we'll be sure to share this awesome feedback with him. Take care and we'll see you next time here at Audi Burlington!

September 30, 2022

Quick and outstanding service every single time staff is always nice, knowledgeable, fast and approachable More

by nb_niedl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Carman
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Sep 30, 2022 -

Audi Burlington responded

Thank you for your review! We look forward to seeing you next time! -Audi Burlington

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