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Audi Burlington - Service Center

Burlington, MA

4.8
1,383 Reviews
Call Service Center (781) 272-8880

1,383 Reviews of Audi Burlington - Service Center

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November 17, 2022

Friendly, helpful, good service. They took care of an impromptu problem quickly and had me back on the road in no time. More

by rno94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
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Nov 17, 2022 -

Audi Burlington responded

We're so glad we could assist you! Thanks for the kind review and please don't hesitate to reach out if our Audi Burlington team can be of service again in the future!

November 17, 2022

Service coordinator Tony was thorough and professional. Kept me informed throughout the entire process. Well done More

by Cjsouthmayd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2022 -

Audi Burlington responded

Tony is thankful to have you as a customer and we're so glad your visit was great! We look forward to assisting you again! Thank you! - Audi Burlington

November 17, 2022

Jim Parolisi always provides excellent service and the service at Audi generally is top rate More

by Audi driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2022 -

Audi Burlington responded

Thanks for trusting Jim & the team with your service needs! We appreciate the kind review and look forward to seeing you again next time here at Audi Burlington!

November 15, 2022

The staff is on time, very professional and keep you updated along the way. I even received a video of the inspection. Extremely pleased with the service! More

by SD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2022 -

Audi Burlington responded

This is great to hear! We are glad that you appreciated the five-star care our team provided and look forward to seeing you again! Thank you for being a valued member of the Audi Burlington family!

November 13, 2022

Jim was very straight to the point and an advocate as I navigated through the warranty issue More

by Jtjam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2022 -

Audi Burlington responded

We're happy to hear Jim took such great care of you! Thanks for the review and please don't hesitate to reach out if our Audi Burlington team can be of service again in the future!

November 12, 2022

The service at Audi Burlington was great, fast and convenient. Kelly is very knowledgeable and helpful, helping me get the repair work I need. Thank you! More

by jhcmo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Report | Print
Nov 14, 2022 -

Audi Burlington responded

Thank you for the wonderful feedback! Kelly & the team appreciate your support and look forward to your next visit with us here at Audi Burlington!

November 12, 2022

Quick and efficient experience. Customer service was great. Job was done in a timely manner. More

by ddivincenzo94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2022 -

Audi Burlington responded

Thank you for visiting Audi Burlington! We appreciate you taking the time to share your experience and hope we have the opportunity to serve you again in the future!

November 11, 2022

I had an emergency breakdown due to a dead battery. After a jumpstart, they immediately took my car in, assessed the problem, did a review of my entire car, fixed the problem and had me on the road aga More

by Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2022 -

Audi Burlington responded

Hi Marie, We're sorry that your vehicle had a dead battery and understand what a frustrating experience that is! We're glad to hear that our team was able to help you resolve this issue quickly for you! Thank you for being part of the Audi Burlington family!

November 11, 2022

I love an Audi and staff at Audi Burlington, friendly, fast , and caring. Jim is great to work with. More

by Garad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Mullaney
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Nov 14, 2022 -

Audi Burlington responded

Hi Garad, We're grateful to you for leaving Jim and the team your great review and five-star rating! We love having you as an Audi Burlington customer and look forward to many more visits like this in the future! Thank you!

November 11, 2022

Excellent service. Jim was very helpful as always. He kept me informed about the status of the service. Work was completed on time as promised. More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2022 -

Audi Burlington responded

Thanks for sharing your experience, Victor! We're so glad Jim & the team continue to earn your support and we look forward to seeing you next time here at Audi Burlington!

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