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Audi Burlington - Service Center

Burlington, MA

4.8
1,409 Reviews

1,409 Reviews of Audi Burlington - Service Center

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December 31, 2022

Been doing business with them for many years. Great people to work with. They try very hard to fix problems More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Mullaney
Jan 04, 2023 -

Audi Burlington responded

Thank you for your loyal business, Peter! We're honored to have you as a customer and look forward to your next visit here at Audi Burlington!

December 31, 2022

My first time here after a bad experience at another dealer. Took me on time. Communicated well and price was as we discussed. Great environment. I will go back More

by Linda.clifford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Audi Burlington responded

Thank you for choosing Audi Burlington! We're so happy that you were pleased with your first visit! We look forward to seeing you next time!

December 31, 2022

Gary was extremely helpful in advising me of What I was entitled to and making the service was done. More

by Frankmgannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Dec 31, 2022 -

Frankmgannon responded

Gary was excellent

Jan 04, 2023 -

Audi Burlington responded

We're happy Gary provided such awesome care to you during your visit, Frank! Thank you for being an Audi Burlington customer!

December 31, 2022

The service was great, my service lady made sure to check in with me to let me know what was going on and to make sure that I was fine. More

by VJWRIGHT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Jan 04, 2023 -

Audi Burlington responded

Thank you for sharing your experience! It was a pleasure having you visit our team here at Audi Burlington and we hope we can be of service again in the future. Take care!

December 30, 2022

The service that my wife and I received from Derek at Audi in Burlington was professional and courteous. More

by Rrllh111357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Mullaney
Jan 03, 2023 -

Audi Burlington responded

We're thrilled to hear this wonderful feedback and can't wait to share it with Derek! Thanks to you & your wife for trusting the Audi Burlington team with your business. We hope we can be of service again in the future!

December 30, 2022

Excellent service for my Q7. Easy drop-off and convenient loaner car. Video review of service needs is a real plus. Clear communication of services and price. Everything fini More

by Jhigham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
Jan 03, 2023 -

Audi Burlington responded

Thank you for trusting Anthony & the Audi Burlington team with your Q7! We appreciate the kind feedback and hope you'll be visiting us again in the future!

December 28, 2022

Everything went smoothly and on time. They provided a ride home . A video was sent regarding work that was done. I was picked up next morning and car was done. More

by sam-gayle@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Dec 29, 2022 -

Audi Burlington responded

Thank you for your review, Sam! We look forward to seeing you at your next service appointment! -Audi Burlington

December 22, 2022

Service representative very professional and followed up on recommendations. Video of vehicle status with technician narratuve very informative. More

by HMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Jan 03, 2023 -

Audi Burlington responded

We're happy you had a great experience working with our team! Thank you for trusting the Audi Burlington team with your vehicle!

December 21, 2022

Had a coolant leak and was fit in to get it addressed before Christmas. Loved getting a video showing me what issues were. More

by RR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Dec 22, 2022 -

Audi Burlington responded

We're glad we could help you take care of that service issue before the holidays! Thank you for leaving Audi Burlington this great five-star review!

December 20, 2022

I brought my car in to find out about a potential electric issue but turned out my convertible roof was leaking. It was a total loss but Anthony was absolutely amazing and so helpful More

by Johncouture
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Dec 21, 2022 -

Audi Burlington responded

Thank you for the kind review! We're happy to hear Anthony took great care of you throughout this experience and we hope you won't hesitate to reach out if we can be of service again in the future. Take care! - The Audi Burlington Team

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