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Audi Burlington - Service Center

Burlington, MA

4.8
1,383 Reviews

1,383 Reviews of Audi Burlington - Service Center

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December 14, 2022

Have been servicing my vehicles at Audi Burlington for years. Always easy to get an appointment, friendly and professional staff, quick vehicle drop off and pick up, and I get a thorough write up of what More

by esseight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
Dec 15, 2022 -

Audi Burlington responded

Thank you for trusting Audi Burlington with the care of your vehicles! We're truly grateful for all of your support over the years and are happy to hear you enjoyed working with Anthony during your most recent visit. Take care and we'll see you next time!

December 13, 2022

Once you get in front of the right person, the individual attention and care is very impressive More

by John Conley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Levy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Audi Burlington responded

Thank you for the feedback, John! We hope our Audi Burlington team has the opportunity to serve you again in the future!

December 12, 2022

Through service department that is courteous and prompt with apppintments. Addresses all concerns and advises professionally. More

by Maguire56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Ferreira
Dec 14, 2022 -

Audi Burlington responded

Thank you for the wonderful review of our Audi Burlington service team! We appreciate your support and look forward to your next visit!

December 10, 2022

My experience at Audi of Burlington was outstanding and Kelly made that experience one of the best More

by MikeBren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Dec 12, 2022 -

Audi Burlington responded

We're thrilled to hear this, Mike, and can't wait to share it with Kelly & the team! Thanks for choosing Audi Burlington and please don't hesitate to reach out if we can be of service again in the future!

December 09, 2022

Excellent experience from start to finish. Efficient drop off, quick check-in with Derek, and a comfortable place to work during while I waited for service to be completed. Outstanding, friend More

by eugenema
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Audi Burlington responded

Thanks for the five stars! We're glad to hear that Derek and the rest of the crew here at Audi Burlington could assist you during your service appointment. We hope to see you back!

December 08, 2022

My experience was outstanding. The communication was amazing from start to finish. I was most impressed with "kelly" who continually kept us in the loop. More

by cindyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Carman, Kelly Mullaney
Dec 09, 2022 -

Audi Burlington responded

We're happy to hear you had an outstanding experience with Kelly & the team! Thanks for trusting Audi Burlington with your business and please don't hesitate to reach out if we can be of service to you again in the future!

December 07, 2022

As always Jim P was very helpful, efficient, and friendly. Whenever I bring my car in I make sure to work with him. More

by SteveM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Audi Burlington responded

Thank you for the kind words for Jim and our team, Steve! We're glad your experience working with our service team was so easy for you! - Audi Burlington

December 05, 2022

Job was done perfectly at right time, polite and respectful representatives. I strongly recommend this place to others. More

by Ray
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony was my advisor, great service
Dec 06, 2022 -

Audi Burlington responded

It was our privilege to serve you, Ray! Thanks for the great review and please don't hesitate to reach out if our Audi Burlington team can be of assistance again in the future!

December 02, 2022

Great sales team! Could not ask more from Ali for staying on top of my total experience even after 4 years of car ownership! The service team complimented our cust More

by TeeSea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Mohajer
Dec 05, 2022 -

Audi Burlington responded

Thanks so much to you & your family for trusting the Audi Burlington team with your automotive needs! Ali, Jim & the rest of the crew appreciate your kind feedback and look forward to your next visit. Take care!

November 30, 2022

Incredibly customer oriented, really outstanding service and people. I love this dealership and I go out of my way to service my car at Audi of Burlington. More

by sberelowitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Nov 30, 2022 -

sberelowitz responded

Thank you Audi of Burlington!

Dec 01, 2022 -

Audi Burlington responded

Thank you for the fantastic feedback! We appreciate you making the trip to Audi Burlington to service your vehicle and look forward to your next visit!

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