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Audi Burlington - Service Center

Burlington, MA

4.8
1,386 Reviews

1,386 Reviews of Audi Burlington - Service Center

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January 12, 2023

Great communication throughout service princess. Real-time updates and suggestions for what should be repaired and what needs to be repaired More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Jan 12, 2023 -

Audi Burlington responded

Thank you for your review, Greg! We appreciate your business and look forward to seeing you next time at Audi Burlington!

January 12, 2023

Audi-Burlington continues to exceed all my expectations. I cannot say enough about Jim Paiolisi and his team! I love the tech video report that adds a great dimension to the service. In this case it was More

by TeeSea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Audi Burlington responded

We're so happy Jim and the team made your service experience great, TeeSea! We look forward to your next visit! Thank you for being a loyal Audi Burlington customer!

January 09, 2023

Anthony and Sal from the service department were super helpful and informative. They took the time to explain all my concerns. More

by JN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony F. And Sal
Jan 10, 2023 -

Audi Burlington responded

Anthony and Sal are glad you feel confident coming to see us for your automotive needs! We look forward to seeing you again! Thank you! - Audi Burlington

January 08, 2023

Excellent experience with Anthony, (service consultant). He is very friendly, efficient and professional !!! he helped me from beginning to end. Thank you Anthony I definitely recommend More

by Magno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Jan 10, 2023 -

Audi Burlington responded

We're so glad Anthony had the opportunity to assist you during your visit! Thanks for choosing Audi Burlington and please don't hesitate to reach out the next time we can be of service!

January 05, 2023

Service at this dealership is exceptional. Everyone is courteous and efficient. Nice to meet and work with Gary and team. More

by Ken R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Jan 05, 2023 -

Ken R. responded

Thanks, Gary and team. Ken R.

Jan 06, 2023 -

Audi Burlington responded

Thank you for the kind comments, Ken! Gary & the team appreciate your support and look forward to serving you again in the future! - Audi Burlington

January 04, 2023

This dealer's service center is the number one reason I bought a second Audi to replace my first. Yes, I love the car and the brand, but the way I get treated when I have an issue, the fact that the work More

by mspector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Audi Burlington responded

We're happy you had a positive experience at our service center! We hope you continue to enjoy your Audi vehicle and look forward to assisting you again! Thank you! - Audi Burlington

January 03, 2023

Service was efficient prompt and my service rep was very knowledgeable and a gentleman. I’ve never gone anywhere else for service due to my satisfaction More

by kadifraia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Audi Burlington responded

Thank you for trusting the Audi Burlington team with your service needs! We're grateful for your continued support and look forward to your next visit!

December 31, 2022

My first time here after a bad experience at another dealer. Took me on time. Communicated well and price was as we discussed. Great environment. I will go back More

by Linda.clifford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2023 -

Audi Burlington responded

Thank you for choosing Audi Burlington! We're so happy that you were pleased with your first visit! We look forward to seeing you next time!

December 31, 2022

The service was great, my service lady made sure to check in with me to let me know what was going on and to make sure that I was fine. More

by VJWRIGHT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Jan 04, 2023 -

Audi Burlington responded

Thank you for sharing your experience! It was a pleasure having you visit our team here at Audi Burlington and we hope we can be of service again in the future. Take care!

December 31, 2022

Gary was extremely helpful in advising me of What I was entitled to and making the service was done. More

by Frankmgannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Carman
Dec 31, 2022 -

Frankmgannon responded

Gary was excellent

Jan 04, 2023 -

Audi Burlington responded

We're happy Gary provided such awesome care to you during your visit, Frank! Thank you for being an Audi Burlington customer!

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