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Audi Burlington - Service Center

Burlington, MA

4.8
1,405 Reviews

1,405 Reviews of Audi Burlington - Service Center

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July 06, 2023

Always excellent service. The video walk around was awesome! Thank you a clean when I picked it up! More

by Audi/Honda Driver
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Audi Burlington responded

Thank you for the positive feedback and for choosing Audi Burlington. We'll make sure to keep providing great service and clean vehicles. Have a fantastic day!

July 06, 2023

Good communication when car is being serviced. Scheduling was easy online. Pleasant and knowledgeable staff More

by patt227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Audi Burlington responded

Thank you for the positive review! We're glad to hear that our team at Audi Burlington provided you with excellent service & communication. If there's anything else we can assist you with, please don't hesitate to let us know. Have a great day!

July 06, 2023

My experience was great , they have a customer-focused staff in both sales and service More

by jggehrig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Audi Burlington responded

Thank you for the wonderful review of our Audi Burlington team! We appreciate your business and hope we have the opportunity to serve you again in the future!

July 06, 2023

Convenient location, courteous staff, no problems making appointments, love the option of a courtesy car if needed. More

by cthorpbolton
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Audi Burlington responded

Thank you for trusting the Audi Burlington team with your service needs! We appreciate your kind feedback, as well as your continued support, and look forward to seeing you at your next visit. Take care!

July 05, 2023

I always receive excellent attention at drop off. Everything is fully explained. Videos and follow up texts are sent to inform you as to what needs to be done. Pick up is extremely stream line . More

by No
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Audi Burlington responded

Thank you for the great review! We're glad to hear that our team at Audi Burlington provided excellent attention and kept you informed throughout your visit. We appreciate your support and hope to see you again soon!

July 05, 2023

Anthony is always accommodating and keeps you updated on progress. He is very thorough in going through the vehicle inspection. More

by Anvamivaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2023 -

Audi Burlington responded

Thank you for the positive review! We're glad to hear that Anthony provided excellent service and kept you informed throughout the process. We appreciate your support and hope to see you again at Audi Burlington!

July 02, 2023

Professionalism Top notch service Communication for updates was great from start to finish. Great dealership for business More

by GNK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Carman, Kelly Mullaney
Jul 03, 2023 -

Audi Burlington responded

Thank you for the great review! We're glad to hear that you had a professional and top-notch experience at Audi Burlington. Our team works hard to provide excellent service and keep our customers informed every step of the way. We appreciate your business, and we hope to see you again soon! - Audi Burlington

June 29, 2023

As usual, excellent service. Thorough, efficient and professional. The staff is user friendly and they deliver a prompt turn around. A favorable experience! More

by mdmcd
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Mullaney
Jun 29, 2023 -

Audi Burlington responded

Thank you for the positive review! We're glad to hear that our team at Audi Burlington provided you with excellent service. We appreciate your support and hope to see you again in the future!

June 29, 2023

Very professional, excellent communication via text and phone call, listened to all my concerns, performed detailed diagnostic exam of vehicle More

by kathyaylward
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 30, 2023 -

Audi Burlington responded

Hi Kathy! Thank you for the great review! We are delighted to know that our team at Audi Burlington delivered exceptional service, handling all of your concerns with the utmost professionalism. If you need anything else in the future, don't hesitate to reach out. Enjoy your ride!

June 28, 2023

I have been using audi Burlington for services for years. It is convenient, professional and friendly. I had scheduled a flat tire repair/replacement appointment with Audi Burlington. Kelly helped me with a More

by Ben Xia
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Jun 28, 2023 -

Audi Burlington responded

Ben, thank you for being a loyal customer of Audi Burlington! We're glad to hear that Kelly provided you with convenient and friendly service during your recent visit. We appreciate your kind words and look forward to serving you again in the future. Drive safely!

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