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Audi Burlington - Service Center

Burlington, MA

4.8
1,376 Reviews

1,376 Reviews of Audi Burlington - Service Center

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October 25, 2023

I had a great experience with them. They are polite and professional with timely communication and excellent service. I would definitely recommend them to anyone More

by Zhen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ha
Oct 25, 2023 -

Audi Burlington responded

Hey Zhen, we're delighted to know that you had a great service experience with our team at Audi Burlington. Thank you for choosing and recommending us! We'll see you next time. Safe travels!

October 25, 2023

I received great service, once again, from Audi Burlington. Kelly was friendly, knowledgable and efficient, and kept me updated on timing. More

by Kristina C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Oct 25, 2023 -

Audi Burlington responded

Hey Kristina, it's great to know that Kelly and our team at Audi Burlington provided you with an excellent service experience. We appreciate your feedback and shall see you next time. Safe travels!

October 21, 2023

Efficient. Friendly. Thorough. Timely. Good availability of service times. Offered pick up and drop off which worked great. More

by mgkelly3@gmail.com
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Audi Burlington responded

We're glad to know you found our service at Audi Burlington efficient and friendly! We always aim for convenience with our pick-up and drop-off options. Thanks for the positive feedback!

October 21, 2023

Fast and efficient service, and Jim, the service coordinator, was excellent with keeping us informed every step of the way! More

by Joe L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Audi Burlington responded

Joe, we're delighted to know Jim and our team at Audi Burlington provided you with fast and efficient service. Thanks for your feedback!

October 20, 2023

Anthony in service was great to work with. Up front with repairs needed and overall communication was excellent. More

by LENNY S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Audi Burlington responded

Lenny, we're glad to know Anthony provided excellent service at Audi Burlington. We always aim for clear communication and top-notch assistance. Thanks for the feedback!

October 20, 2023

Excellent service. Kelly was super professional and engaging from the moment I entered the dealership to the moment I left. More

by Inspiredfuture2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Oct 23, 2023 -

Audi Burlington responded

We're delighted to know that Kelly provided excellent service during your visit at Audi Burlington. Thank you for the positive feedback, we appreciate it!

October 20, 2023

Very pleasant and helpful, everyone is friendly, and I was very comfortable in the waiting area. More

by Richard ciardi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Audi Burlington responded

Thank you for visiting Audi Burlington, Richard! We appreciate your kind comments and hope to serve you again in the future!

October 19, 2023

Easy to work with, fast in and out. I took my car for annual maintenance and it was probably the fastest I've dropped off or picked up. More

by johnny.l.huynh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Audi Burlington responded

Johnny, we're glad to know your annual maintenance visit at Audi Burlington was quick and efficient. We appreciate the positive feedback!

October 19, 2023

Can’t say enough good things about the people that work at Audi Burlington. Top Tier customer service. More

by Masonw.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicoly Mandelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Mohajer, Laris Gacanovic
Oct 20, 2023 -

Audi Burlington responded

Mason, we're so glad to know you had a top-tier experience at Audi Burlington! Thanks for the kind words and support.

October 18, 2023

I have had my Audi serviced at Audi Burlington for the past ten years They have an excellent service department and.I have worked with Jim Parolisi the service consultant Jim knows his business and is More

by Albert.L.Allard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Audi Burlington responded

Albert, we're so glad to know that Jim and our service department at Audi Burlington have been able to provide you with excellent service over the years. We appreciate your loyalty and look forward to serving you for many more years!

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