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Audi Burlington - Service Center

Burlington, MA

4.8
1,376 Reviews

1,376 Reviews of Audi Burlington - Service Center

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December 07, 2023

Derek was outstanding and always listens and explains my questions. I was only in Audi for 1.15 minutes to have my S5 have an oil change in state inspection. More

by md10nassau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2023 -

Audi Burlington responded

We're glad to know that Derek was able to assist you efficiently during your visit to Audi Burlington. We always aim for quick and quality service with routine maintenance like oil changes! Have a great ride!

December 07, 2023

Derek was clear and frequent in his communication. Car completed on time as promised and scheduling the repair was super easy More

by Jim S
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2023 -

Audi Burlington responded

Jim, it's great to know that Derek and our team at Audi Burlington were able to provide you with a smooth repair process. We appreciate your feedback!

December 05, 2023

Nate P. was fantastic to work with. He was very professional, knowledgeable and went out of his way to to make sure my new audi q5 was exactly what I wanted More

by Lindab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Partridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2023 -

Audi Burlington responded

We're delighted to know that you had a fantastic experience with Nate at Audi Burlington! Our team always strives to ensure our customers get exactly what they want. Enjoy your new Audi Q5 and thank you for the kind words!

December 04, 2023

Always feel that I am so much welcome here. Five star service! Also got much details about my vehicle. More

by Wenjing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ha
Dec 05, 2023 -

Audi Burlington responded

Hey Wenjing, thank you for your loyalty and feedback! We look forward to serving you again in the future. Safe travels!- The Audi Burlington Team

December 02, 2023

The work was done in a shorter time than promised. The waiting area is immaculate with a fine selection of beverages and snacks. I only wish they took longer! I complained to Derek that another Audi d More

by kwalczak47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Audi Burlington responded

We're glad to know you had a great experience at Audi Burlington and appreciated our clean waiting area. It's fantastic that Derek was able to address your concern personally - this is the 5-star service we strive for. Thanks again and we'll see you next time!

December 02, 2023

Very good service Appointment was on time Repairs explained in detail Loaner car was ready on time More

by Milnere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Audi Burlington responded

We're glad to know you had a timely and informative experience with us at Audi Burlington. Thank you for the positive feedback, we appreciate it!

December 01, 2023

They are reliable, freindly and complete the work on time and as promised. They make it simple. More

by Jeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Audi Burlington responded

Thank you for rating us five stars, Jeh! We look forward to seeing you again! - Audi Burlington

November 30, 2023

Max the service advisor was great and pleasant to deal with and my service was quick More

by deepuputtapudi
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ha
Dec 01, 2023 -

Audi Burlington responded

Thank you for the 5-star rating! We're pleased that Max provided you with great service during your visit. We'll see you next time at Audi Burlington! Drive safely!

November 29, 2023

I’ve aways received professional and technically excellent service from Audi Burlington. I recommend them highly. More

by Avon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2023 -

Audi Burlington responded

Hey Avon, thank you for recommending and sharing your excellent service experience with our team at Audi Burlington! We'll see you next time! Have a great ride!

November 25, 2023

Derek is always great to work with! I’ve come to your dealership since I’ve owned my A7 and always get excellent service! Thanks More

by thebatman56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Audi Burlington responded

We're so glad to know that Derek consistently provides excellent service for you at Audi Burlington! We appreciate your loyalty and look forward to assisting with any future needs. Safe travels in your A7!

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