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Audi Burlington - Service Center

Burlington, MA

4.8
1,378 Reviews
Call Service Center (781) 272-8880

1,378 Reviews of Audi Burlington - Service Center

Sort by
January 03, 2024

Friendly , professional, explains issues really well and do needful on time , excellent follow up via email or text More

by Sudhakar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2024 -

Audi Burlington responded

Hi Sudhakar! It's great to know you had such a positive experience with our team at Audi Burlington. We pride ourselves on timely and clear communication. Thanks for your feedback!

December 31, 2023

Very nice and neat dealership very quick respectful employees. They took care of my request very kindly even though I walked in. More

by AT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

Audi Burlington responded

We're glad to know you had a positive experience at Audi Burlington! Our team is always ready to assist, whether it's an appointment or walk-in. Thanks for the review and we hope to see you again soon!

December 31, 2023

Fixed the problem and communicated very well and provided a much needed loaner vehicle. Very courteous as well. More

by pkingman8763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason who worked on the car was great
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Jan 03, 2024 -

Audi Burlington responded

We're glad you had a positive experience with us at Audi Burlington. Providing excellent communication and convenient solutions like loaner vehicles is part of our commitment to customer satisfaction. Thanks for your feedback!

December 31, 2023

Derek is excellent! He kept me updated on the status of my car and made sure everything was completed correctly. Highly recommend him and Audi Burlington. Thanks Dere More

by Andover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2024 -

Audi Burlington responded

Hi Andover! We're delighted to know that Derek provided excellent service and kept you updated throughout your experience at Audi Burlington. Your recommendation means a lot to us! Safe travels in your Audi.

December 30, 2023

Services consult Ha was really thoughtful & genuinely interested to support. Also the dealership is well managed. More

by dhavalss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ha
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Jan 03, 2024 -

Audi Burlington responded

We're glad to know that you had a positive experience with Ha from our service team and found the dealership well-managed. Thanks for choosing Audi Burlington, we appreciate your feedback!

December 28, 2023

Max Ha was wonderful took care of my Audi perfectly. I was a waiter and car was ready on time he promised. Thank you More

by DTG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ha
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Jan 02, 2024 -

Audi Burlington responded

Hi DTG! We're glad to know that Max and our team at Audi Burlington were able to provide you with a timely service. Thanks for the review, we appreciate your support!

December 28, 2023

Anthony is amazing! He’s my favorite service advisor at the dealership. Ask for him! More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2024 -

Audi Burlington responded

Hi Jamie! Thank you for leaving us this five-star review and kind words about Anthony from our service team at Audi Burlington! We'll see you next time!

December 27, 2023

Excellent service as usual from the Audi Burlington team. I like trying the different cars with their loaner program too. More

by David
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Audi Burlington responded

Hey David, thank you for the 5-star rating! We're glad to know you've been enjoying our service and loaner program at Audi Burlington. We look forward to serving you again! Have a great ride!

December 26, 2023

Anthony made my visit a quick and easy experience. He was extremely polite and courteous with a well developed knowledge of the services offered. More

by Tom
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Audi Burlington responded

Hi Tom! We're glad to know that Anthony made your visit to Audi Burlington a smooth one with his expertise and courteous service. Thanks for sharing this positive feedback!

December 26, 2023

I’ve been going to Herb Chambers since 2017 and my experience has been good. The service desk is communicative and pretty easy to work with. The loaner program is the same. Thumbs up More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2024 -

Audi Burlington responded

Hey Scott, thank you for the 5-star rating! We're glad to know you've had a positive experience with our service desk and loaner program at Audi Burlington. We look forward to seeing you next time!

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