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Audi Burlington - Service Center

Burlington, MA

4.8
1,380 Reviews
Call Service Center (781) 272-8880

1,380 Reviews of Audi Burlington - Service Center

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January 31, 2024

Always great service with a very friendly staff. Would definitely recommend to anyone needing service or sales help More

by EJT612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ha
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Jan 31, 2024 -

Audi Burlington responded

We're delighted to know that you had a great experience with our team at Audi Burlington! Thanks for recommending us, we appreciate your support.

January 27, 2024

Thank you Anthony! Anthony was very helpful and answered all my questions! All my needs addressed More

by Max Gurjar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Audi Burlington responded

Max, we're delighted we could deliver an excellent experience! - Audi Burlington Team

January 26, 2024

Derek at Audi Burlington communicated frequently with me to provide updates on my service. The whole team was great. More

by Happy Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Carman, Kelly Mullaney
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Jan 26, 2024 -

Audi Burlington responded

We're glad to know that Derek and the team at Audi Burlington were able to keep you updated throughout your service. We look forward to serving you again! Safe travels!

January 23, 2024

I was very satisfied with service provided by Audi - begging with Jim and the entire service team. Thx Michail PANKRATOV More

by michail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Audi Burlington responded

Hi Michail! We're glad to know that you had a satisfying experience with Jim and our service team at Audi Burlington. Thanks for your feedback!

January 20, 2024

Jim Parolisi was great took care of everything no I was in good hands once we spoke. Explained everything More

by michaelmoschella2.0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Audi Burlington responded

Hi Michael! It's great to know that Jim provided you with such a positive experience at Audi Burlington. We're glad everything was explained clearly and taken care of for you!

January 20, 2024

Excellent service. Loaner was available and warmed up. Techs were patient and efficient. Great job Anthony. Service was quick More

by AY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Audi Burlington responded

We're glad to know you had a great experience with our service team at Audi Burlington! It's fantastic that Anthony and the rest of the crew were able to assist efficiently. Thanks for your review, we appreciate it!

January 19, 2024

Anthony demonstrated great customer service skills and I would recommend him to anyone seeking cat services at this dealer More

by fcpereira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Audi Burlington responded

We're glad to know that Anthony provided great customer service during your visit at Audi Burlington. We appreciate the recommendation and look forward to assisting you in the future!

January 17, 2024

Very good service and I am happy with them. Never had a problem. Treated well. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Audi Burlington responded

Hi Carol! Thank you for the five-star review and kind words about our service team at Audi Burlington! We'll see you next time!

January 17, 2024

Excellent service and detailed work. Scheduling was efficient and user friendly. Highly recommend the team and dealership. More

by Dalton.gustafson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Audi Burlington responded

Hi Dalton! We appreciate your recommendation and are glad to know you found our service at Audi Burlington efficient and user-friendly. Thanks for the positive feedback!

January 17, 2024

Very efficient and knowledgeable. Jim was a pleasure to work with. Clearly explained all my options More

by Snow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 17, 2024 -

Audi Burlington responded

We're glad to know you had a positive experience with Jim at Audi Burlington! Thank you for choosing us! We'll see you next time. Safe travels!

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