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Audi Burlington - Service Center

Burlington, MA

4.8
1,380 Reviews

1,380 Reviews of Audi Burlington - Service Center

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February 12, 2024

Audi A4 was in for an SOS call malfunction. Anthony very professionally greeted me immediately on arrival, took down info on the issue and got me into the system quickly. He conveniently arran More

by Jim F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service technician
Feb 13, 2024 -

Audi Burlington responded

Jim, we're glad to know that Anthony and our team at Audi Burlington were able to assist you efficiently with your Audi A4's SOS call malfunction. We appreciate the feedback on our communication methods too! Thanks for choosing us! Safe travels!

February 12, 2024

Good experience today after getting my oil change in the middle of the day. Ha, one of the service advisors, were very helpful and accomodating. He made my visit seamless! More

by June
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ha
Feb 13, 2024 -

Audi Burlington responded

June, we're glad to know your oil change experience was seamless and positive with us at Audi Burlington! Thank you for choosing us! We'll see you next time. Safe travels!

February 12, 2024

Best service I ever got at a car dealership, I’m very satisfied with the service department here! More

by Anthony Lazzaro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Mullaney
Feb 13, 2024 -

Audi Burlington responded

Anthony, thank you for choosing Audi Burlington for your vehicle needs! We look forward to assisting you again in the future! Safe travels!

February 08, 2024

Jim Parolisi was super-helpful as was Matthew Brickey. The guys in the garage were also very sweet More

by ljtpeters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Audi Burlington responded

Thank you for the kind comments about Jim, Matthew & the rest of our service team here at Audi Burlington! We appreciate your support and hope you won't hesitate to reach out if we can assist you again in the future!

February 08, 2024

Anthony was friendly & professional, displaying an informative and up-to-date understanding of the issues we raised. We were working on a limited schedule and they exceeded our expectations! KUDOS! to More

by cmz0007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Audi Burlington responded

We're delighted to know that Anthony and our team at Audi Burlington were able to exceed your expectations, especially within a limited schedule. Thanks for the kudos! We appreciate you taking the time out of your day to share this positive feedback with us.

February 07, 2024

Anthony in the service department was clear and communicative about every step of the service process. Very helpful and attentive. Thanks More

by ecohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Audi Burlington responded

We're glad to know that Anthony from our service department was able to provide clear communication and attentive help throughout your visit at Audi Burlington. Thanks for sharing this positive feedback!

February 06, 2024

Was taken right away no wait. Anthony explained everything and was very patient. Everything done in a timely manner. More

by nobles-enclave-0x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Audi Burlington responded

We're glad to know you had a positive experience with Anthony at Audi Burlington! We always aim for efficiency and clear communication. Thanks for the review!

February 03, 2024

Anthony was one of the best representatives i have had the pleasure to work with in helping me fix my A6. I came in for an oil change and a strange noice from the front of my car. Anthony was able to not More

by isaiahq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thanh Nguyen
Feb 05, 2024 -

Audi Burlington responded

Isaiah, it's great to know that Anthony and our team at Audi Burlington were able to provide you with a top-notch service experience. We appreciate your trust in us for your Audi A6 needs and hope to serve you again in the future. Safe travels!

February 02, 2024

Service staff here were nice and professional; changed my taillight due to condensation under warranty with no questions asked. More

by 9966909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Ha
Feb 05, 2024 -

Audi Burlington responded

We're glad to know our service staff at Audi Burlington met your expectations and efficiently resolved the issue with your taillight. Thank you for choosing us! We'll see you next time. Safe travels!

February 02, 2024

You guys at Audi Burlington always take great care of me and my family. Thank you so very much. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Audi Burlington responded

Tony, thank you for your loyalty and feedback! We look forward to serving you again in the future. Safe travels!- The Audi Burlington Team

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