Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Audi Burlington - Service Center

Burlington, MA

4.8
1,380 Reviews
Call Service Center (781) 272-8880

1,380 Reviews of Audi Burlington - Service Center

Sort by
March 18, 2024

Great service work completed first time correctly. Jim my service advisor Jim Parolisi was excellent as usual. More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2024 -

Audi Burlington responded

Victor, it's great to know that Jim and our team at Audi Burlington provided you with excellent service. We appreciate your feedback!

March 15, 2024

Always high level of service, Anthony, Dat, Javier always take care of my car, excellent team More

by Mario Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dar, Javier
Report | Print
Mar 15, 2024 -

Audi Burlington responded

Hi Mario! Thank you so much for your kind words! We're thrilled to hear that Anthony, Dat, and Javier have consistently provided you with excellent service at Audi Burlington. We take great pride in our team's dedication to ensuring your satisfaction, and it's wonderful to know that they've taken such good care of your car.

March 15, 2024

Great experience, communicated very well and worked to meet my timeline and be sure I was happy More

by Bhs2004
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2024 -

Audi Burlington responded

Hi! Thank you so much for your kind words! It was truly a pleasure working with you and We're thrilled to hear that you had a great experience. Meeting your timeline and ensuring your satisfaction were top priorities for us, and we're glad we were able to achieve that at Audi Burlington! Safe travels!

March 12, 2024

Their service is prompt and courteous. Work is completed when promised and within estimated cost. Cappuccino machine in waiting room is awesome. More

by canter.m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Matton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2024 -

Audi Burlington responded

Canter, we're delighted to know you had a positive experience at Audi Burlington and enjoyed our cappuccino machine! Thanks for your kind words about our prompt service.

March 11, 2024

My car has been in service for two weeks, and despite multiple attempts to reach the service representative via text and calls, I have received no response. Today, after my second call, the guest experts More

by Lulu21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pedro Aponte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
March 09, 2024

Very nice workers and quick diagnostic! I was expecting to pick up my car the next day but they got out same day! More

by danaelizabet10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2024 -

Audi Burlington responded

Hi Dana, we're delighted to know that our team at Audi Burlington was able to provide you with a quick and efficient service. We always aim for same-day turnaround whenever possible! Safe travels!

March 08, 2024

Excellent service. Loaner available immediately. Jim was on top of the service. Video review is great add on More

by rickloughlin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 08, 2024 -

Audi Burlington responded

Rick, we're glad to know you had an excellent service experience with Jim at Audi Burlington. We appreciate your feedback on the video review feature too!

March 07, 2024

Excellent communication and service. Prompt, friendly and professional and quick to answer questions. Would recommend. More

by JEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Audi Burlington responded

We're delighted to know you had a positive experience with our team at Audi Burlington. Thanks for recommending us and for your kind words about our communication and service!

March 07, 2024

Over all excellent service. Very accommodating, professional and knowledgeable staff. Highly recommend purchasing and servicing a vehicle with them. More

by Marty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 07, 2024 -

Audi Burlington responded

Hi Marty! We're delighted to know that you had a great experience with our team at Audi Burlington. Thanks for recommending us and sharing your positive feedback!

March 07, 2024

Friendly staff. Appreciate the video and the flexibility of hours. Overall it was a pleasant experience More

by Michelle.carney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max and Anthony
Report | Print
Mar 08, 2024 -

Audi Burlington responded

Hi Michelle! We're glad to know that you had a pleasant experience with our friendly staff at Audi Burlington. We appreciate your feedback and look forward to serving you again!

1
...
23
24
25
...
138