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Audi Burlington - Service Center

Burlington, MA

4.8
1,380 Reviews
Call Service Center (781) 272-8880

1,380 Reviews of Audi Burlington - Service Center

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April 14, 2024

Audi Burlington has a great team of customer service & technicians , very well trained staff, I would highly recommend it to anyone More

by Sanjiv617
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Audi Burlington responded

Hi Sanjiv, we're glad to know you had a positive experience with our team at Audi Burlington! We strive for excellence in customer service and appreciate your recommendation! Safe travels!

April 13, 2024

Excellent experience with the service department today. Anthony, the service advisor was informative and pleasant. Car was finished on time and returned clean as a whistle! Altogether, a positive expe More

by robert.yarin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Audi Burlington responded

Hi Robert! We're delighted to know that Anthony and our service department at Audi Burlington provided you with an excellent experience. We appreciate your feedback and look forward to serving you again in the future!

April 12, 2024

Great experience and service at Audi Burlington. Kelly is always a pleasure to work with. More

by Carrepair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
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Apr 15, 2024 -

Audi Burlington responded

Thank you for the awesome rating for Kelly and the team! We look forward to serving you again! - Audi Burlington

April 12, 2024

Brendan Leary in sales who sold us 2 of our Audis is excelent and is the main reason I go to Audi Burlington Jim in service has done a good job More

by Alanfedup
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Leary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2024 -

Audi Burlington responded

We're delighted to know that Brendan and Jim have been instrumental in your positive experiences at Audi Burlington. We appreciate the support, and we look forward to continuing our relationship with you!

April 06, 2024

Anthony was great. Dropped off, got loaner and out in minutes Fantastic service,nice people More

by Tdesmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2024 -

Audi Burlington responded

Hi T Desmond! Thank you for leaving us this five-star review and the kind words about Anthony from our service team at Audi Burlington! We'll see you next time!

April 05, 2024

Good job, everyone was very help full,I hope the car will be on great shape, thank you. More

by belmont100nicegmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 06, 2024 -

Audi Burlington responded

Hi Belmont! Thank you for leaving us this five-star review and kind words about our service team at Audi Burlington! We'll see you next time!

April 04, 2024

Good service, convenient, great communication and no pushiness. Car was ready in a timely manner More

by margerychase
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 05, 2024 -

Audi Burlington responded

Thank you for rating our team five stars, Margery! We look forward to assisting you again! - Audi Burlington

April 03, 2024

Check in and check out process was easy and fast. Service member was friendly and knowledgeable. More

by Ecavicchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2024 -

Audi Burlington responded

Thank you for the wonderful feedback about your recent visit here at Audi Burlington! We appreciate your business and hope to see you again in the future!

April 02, 2024

Very professional staff. Loaner car was clean and ready immediately. Service was quick and thorough. More

by Brendonbyrnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 02, 2024 -

Audi Burlington responded

We really appreciate you taking the time to leave Audi Burlington this awesome review, thank you!

April 02, 2024

A pleasant experience from drop off, service, and pick up. Loaner car waiting as I arrive, and an equally smooth pick up. More

by SPSHANNON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2024 -

Audi Burlington responded

We're glad to know your experience at Audi Burlington was smooth from start to finish! We always aim for a seamless process. Thanks for sharing your feedback with us!

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