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Audi Burlington - Service Center

Burlington, MA

4.8
1,373 Reviews
Call Service Center (781) 272-8880

1,373 Reviews of Audi Burlington - Service Center

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May 23, 2024

Ease of booking appointments. Courteous, knowledgeable, service advisors. Professional technicians who do the job right the first time. Excellent experience! More

by RichL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Audi Burlington responded

Rich, we're glad to know your experience with us at Audi Burlington was excellent and hassle-free. Thank you for choosing us! We'll see you next time. Safe travels!

May 23, 2024

The service department waited on me right away. I was very pleased with my experience. I would highly recommend this dealership. More

by Camo48854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2024 -

Audi Burlington responded

Thank you for sharing your positive experience with our service department at Audi Burlington! We're glad to hear everything went smoothly and appreciate the recommendation.

May 22, 2024

Service tech Jim Parolisi was very courteous and helpful. I liked that he met me when I arrived and also showed me to my car when it was ready to go. I asked for a quick turnaround to simple service ( oil More

by beckat7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Audi Burlington responded

We're so glad to know that our service tech was able to meet your needs and provide a quick turnaround at Audi Burlington. Thanks for sharing your positive experience with us!

May 22, 2024

Great service experience, as always, with Jim and the service team. Profession, quick and appropriate service fees. Thanks again! More

by JOHN T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2024 -

Audi Burlington responded

John, we're glad to know you had a great service experience with Jim and the rest of our team at Audi Burlington. We appreciate your feedback!

May 17, 2024

The service was excellent. The work done was superb. Derek was on top of everything. More

by mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Audi Burlington responded

Hi Mike! Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with our service and that the work met your expectations at Audi Burlington. Derek will be especially pleased to know his efforts were appreciated.

May 17, 2024

Outstanding Service in every way. The dealership was unbelievably responsive, the communication was amazing and the work they performed on my car was exemplary. More

by cindyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Parolisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Sehovic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Savage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Kotsiras
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Hebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew Correia, Kelly Mullaney
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May 17, 2024 -

Audi Burlington responded

Cindy, we're happy to hear you're pleased with the service provided by our team here at Audi Burlington! Thanks so much for the wonderful feedback and please don't hesitate to reach out if we can assist you again in the future!

May 16, 2024

Wait time was reasonable and I was kept informed throughout process. Nice waiting area. that was quiet and clean. More

by Dianakmaroney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
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May 16, 2024 -

Audi Burlington responded

Dianakmaroney, we're glad to know you found our waiting area at Audi Burlington comfortable and clean. We always aim for efficient service while keeping our customers informed throughout the process. Thanks for your review!

May 16, 2024

All the work got done sooner than expected. word word word word word word great! More

by Stu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Mullaney
Report | Print
May 16, 2024 -

Audi Burlington responded

Thank you, Stu! We'll see you next time! - Audi Burlington

May 13, 2024

Thank you Anthony ! Thank you Anthony ! Thank you Anthony ! Thank you Anthony ! Thank you Anthony ! More

by Max Gurjar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Ferreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Audi Burlington responded

Hi Max! It sounds like Anthony made an impression! We're glad to know you had a positive experience at Audi Burlington. Thanks for the shout-out!

May 13, 2024

Audi Burlingtons service department is one of the best I have ever experienced. Derek Brodeur always goes above and beyond to keep you in “the know”. Also nice touch that the car comes back sparkling clean. More

by ksgreeley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Brodeur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Audi Burlington responded

Hi K S Greeley! Thanks for the shout-out! We're glad to know that Derek and our service department at Audi Burlington have been able to impress you. Enjoy your sparkling clean car!

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