Audi Burlington - Service Center

I brought my car in for a service issue without an appointment. I worked with Kelly and she was outstanding - friendly, accommodating and extremely responsive. I would highly recommend working with t appointment. I worked with Kelly and she was outstanding - friendly, accommodating and extremely responsive. I would highly recommend working with the Audi Burlington service team. More

The service at Audi Burkington has the very best service of ANY dealership I have ever used, hands down. Everyone is kind and attentive. Everything is explained clearly and thoroughly. The waiting area is l of ANY dealership I have ever used, hands down. Everyone is kind and attentive. Everything is explained clearly and thoroughly. The waiting area is luxurious with delicious snacks and beverages. The service is state if the art in every way and Anthony was outstanding. More

Service center is horrible. $220 for a simple oil change. Outrageous. They say they wash your car but they left it filthy and placed soaking wet mats in the car. When I mentio $220 for a simple oil change. Outrageous. They say they wash your car but they left it filthy and placed soaking wet mats in the car. When I mentioned it to two employees they really didn't care. I so regret buying my car there. More

Kelley was very knowledgeable, helpful and so kind! ! I was very pleased with this visit. Thank you again. ! I was very pleased with this visit. Thank you again. More

The service department of this dealership is outstanding. I have worked with Derek several times and he is friendly efficient available. Everything that you would want and a service advisor. I have worked with Derek several times and he is friendly efficient available. Everything that you would want and a service advisor. More

Derek is a great service advisor. He provides information and suggestions but he’s never pushy. He respects my decisions and lets me perform work in my timeline. I also like the servi He provides information and suggestions but he’s never pushy. He respects my decisions and lets me perform work in my timeline. I also like the service tech video of my car that I receive while it is up on the lift. More

I cannot begin to tell you how thrilled I am with this dealership. I had a couple of issues with my S5 Cab. Matthew and Anthony really took care of me. My front left speaker was blown and they took car dealership. I had a couple of issues with my S5 Cab. Matthew and Anthony really took care of me. My front left speaker was blown and they took care of the problem at very little cost. My brakes and tires were nearing replacement but Matthew suggested I wait another couple of months to get maximum tread life. 100 out of 100 dealerships would have tricked me into getting near parts before I really needed to. I highly recommend this dealership and the service center. Ask for Anthony and Matt, You won't be sorry, More

Tires ordered and mounted within 4 hours. Excellent service. Very professional. Waiting area comfortable and clean Excellent service. Very professional. Waiting area comfortable and clean More

today I came into your Burlington Audi location to have my Audi seven service for an oil change, etc. The gentleman who checked me in was Anthony very nice he requested a left ride for me to the mall and e my Audi seven service for an oil change, etc. The gentleman who checked me in was Anthony very nice he requested a left ride for me to the mall and explained how I would receive a link for the return ride back when my car was about to be finished, I received a text for the lift ride back, I clicked on the link read the disclaimer and attempted to request a car for pick up while I was waiting outside. An Audi service person happened to park and was going into the mall. I politely mentioned to them that I wasn’t able to get the car. He very kindly asked if he could see my phone and attempted to help me for some reason we couldn’t get a car he said that if I wanted a ride back to Audi that he had to run into the mall to grab lunch for his boss I said sure that would be great. Take your time he came back out and save the day I am not certain of his first name he works in the service department is from the Dominican Republic has an eight year-old in a four year-old child. I always just conversation because I’d like to be friendly. I just want to reach out and say thank you again to this nice young man. He is such an asset to the Burlington Audi family. Donna M. D’Amato More

Kelly was welcoming and attentive with great follow-up. All of my questions were addressed in a respectful way. All of my questions were addressed in a respectful way. More