Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,400 Reviews of Audi Burlington - Service Center
Sort by
August 03, 2021
Great customer service! The process was seamless from dropping off to pick up! Love Burlington Audi dropping off to pick up! Love Burlington Audi More
by TM
Employees Worked With
August 01, 2021
Very efficient and well run operation. I had routine maintenance done at my last visit and was given a complimentary loaner car which was very convenient. maintenance done at my last visit and was given a complimentary loaner car which was very convenient. More
by jmn7
Employees Worked With
Kelly Mullaney
July 30, 2021
Very courteous and professional! Audi Burlington mechanics found the cause of a rattle I asked them to chase, it was because of a suspension component - safety item. It’s fixed! mechanics found the cause of a rattle I asked them to chase, it was because of a suspension component - safety item. It’s fixed! More
by James Kuhn
Employees Worked With
July 29, 2021
Very good service with knowledgeable staff.The place is very clean and easy to get to. I purchased the car here and have had it service elsewhere with disappointing results very clean and easy to get to. I purchased the car here and have had it service elsewhere with disappointing results More
by Bradklar
Employees Worked With
Matthew
July 29, 2021
Very easy and relaxing experience. Told me what was expected and how long it would take. Very friendly and straightforward towards what was being done and offered free car was expected and how long it would take. Very friendly and straightforward towards what was being done and offered free car was More
by gbonet
Employees Worked With
Gary
July 28, 2021
Audi had my car for 3 weeks and Derek was extremely helpful during this protracted period in trying to get repairs covered by a 3rd party which we successfully did. The repair costs were just under $30 helpful during this protracted period in trying to get repairs covered by a 3rd party which we successfully did. The repair costs were just under $3000 and he was patient enough to work with me. More
by smlattanzi
Employees Worked With
July 25, 2021
Jim was professional and very customer oriented. The facility is well run. My loaner was clean and ready for me. All the staff are super friendly. facility is well run. My loaner was clean and ready for me. All the staff are super friendly. More
by PatriceD
Employees Worked With
July 22, 2021
Always great service. Timely and complete. Service Advidor, Jim, always keeps me informed of service progress. They are quick to accommodate my needs and schedule. Advidor, Jim, always keeps me informed of service progress. They are quick to accommodate my needs and schedule. More
by Avedisian
Employees Worked With
July 22, 2021
First visit was today. My daughter was in from Baltimore and decided to bring the car to Burlington for service. What can I say but WOW, they have won me over. Couldn’t be more pleased, 1st class all the wa and decided to bring the car to Burlington for service. What can I say but WOW, they have won me over. Couldn’t be more pleased, 1st class all the way and great honest advise! More
by Elewis222
Employees Worked With
Kelly
July 21, 2021
The staff and service at Audi Burlington is professional, timely, and extremely efficient. The loaner car service is extremely helpful and makes having my car services less stressful. My car was delivered timely, and extremely efficient. The loaner car service is extremely helpful and makes having my car services less stressful. My car was delivered clean and spotless ! More
by SD
